Assistant Manager
3 days ago
Join Our Award-Winning Team at Dr. B. Lal Clinical Laboratory Pvt. Ltd We are delighted to share that Dr. B. Lal Clinical Laboratory Pvt. Ltd. has been recognized among India's Top 100 Great Mid-Size Workplaces 2025 — a proud moment in our journey of excellence. Watch the proud moment here: Award Ceremony As we continue to scale new heights in diagnostic healthcare, we invite passionate professionals to join our team. Role Clarity: Assistant Manager - Supply Chain Reporting To: Head Supply Chain Role Definition: The Assistant Supply Chain Manager is responsible for ensuring end-to-end fulfillment of supply requests, accurate inventory management, vendor coordination, and timely reporting. The role supports the Head – Supply Chain in achieving order accuracy, cost efficiency, and operational continuity across all labs and collection points. Key Deliverables: Timely and complete order fulfillment across all locations Zero stock-outs and >98% inventory accuracy COGS maintained within target thresholds GRN-PO accuracy and vendor timeline compliance 100% adherence to MIS and documentation schedule Task & Activities: Order Fulfillment & Delivery Monitor supply requests from Labs, and Collection points through LIMS. Coordinate order dispatches with the warehouse team ensuring right product, right quantity, and right location. Track last-mile delivery timelines and follow up with logistics for SLA compliance. Maintain service level dashboards and report delivery performance against internal SLAs. Collect and review CSAT scores from end users on supply experience; escalate delays or complaints. Inventory Accuracy & Management Conduct cycle counts and assist in monthly/quarterly physical stock audits across warehouses and regional stores. Update real-time stock positions in LIMS and flag inventory mismatches. Ensure timely consumption entries and inter-location stock transfers are booked correctly. Track shelf-life of reagents and kits; coordinate reallocation or disposal of near-expiry and non-moving stock. Implement FEFO (First Expiry First Out) to minimize wastage. COGS Management Monitor material cost trends across key categories (consumables, reagents, lab equipment). Collaborate with internal team to identify high-cost materials and explore cost-saving alternatives. Track actual consumption against forecasts and flag unusual variances. Provide data for COGS dashboards and support in monthly review presentations. Suggest bundle procurement or vendor consolidation based on usage patterns. Vendor Management Track purchase orders issued and ensure vendors comply with agreed timelines and specs. Perform GRN matching for every delivery—validate quantity, quality, and invoice. Identify and resolve mismatches in PO, GRN, and invoicing in coordination with procurement and accounts. Maintain a vendor performance tracker (timeliness, quality issues, communication gaps). Support vendor review meetings with evidence-based feedback. MIS Reporting & Documentation Submit daily stock status reports, monthly fulfillment SLAs, and exception reports as per defined schedule. Maintain records of dispatch slips, GRNs, transfer notes, and expiry logs in both digital and physical formats. Update the LIMS dashboard weekly with status of open orders, inventory at risk, and pending deliveries. Prepare audit-ready documents for inventory, vendor deliveries, and reconciliations. Success Metrics: 100% Order Fulfillment SLA > 4.8 CSAT Score from Branches/Users 100% Inventory Audit Accuracy Zero Stock-outs at Branches Zero Non-Moving/Expired Inventory Loss 100% Adherence to the Target of COGS vs. Budget 100% PO-GRN Match Accuracy 100% timely Submission of Reports ASK _ Manager Supply Chain 2025 Skills: Order & Dispatch Coordination – Strong planning skills to align orders, stock availability, and logistics. Inventory Control & Reconciliation – Expertise in physical vs. system stock matching and variance control. Vendor Coordination – Ability to communicate clearly with vendors and resolve GRN/invoice issues. Data Analysis & Reporting – Proficient in preparing dashboards and interpreting LIMS data. Process Discipline – Follows SOPs for stock movement, documentation, and expiry handling. Knowledge: Diagnostic Inventory Dynamics – Understanding of sensitivity and shelf life of lab consumables and reagents. Cost Control Metrics – Working knowledge of material cost analysis and consumption efficiency. LIMS Inventory Module – Operational knowledge for stock entry, consumption tracking, and dashboarding. GRN-PO-Invoice Matching – Clarity on 3-way match principles to prevent leakages or duplicate bookings. Audit Documentation Norms – Familiarity with records required for internal and statutory audits. Self-Image: Backbone of Smooth Operations – Sees self as critical to ensuring lab and branch continuity through timely supplies. Custodian of Accuracy – Takes pride in stock correctness and system alignment. Efficiency Enabler – Strives to deliver value through cost savings, accuracy, and fulfillment speed. Traits: Detail-Oriented – Checks documentation, entries, and dispatches with precision. Responsive & Accountable – Owns fulfillment responsibilities end-to-end. Organized – Maintains clear and retrievable documentation and stock records. Motives: Pride in Service Excellence: Energized by positive feedback from stakeholders and achieving high CSAT. Recognition: Motivated by acknowledgment of successes and contributions to the organization. Personal Growth – Continuously seeks opportunities to grow professionally and expand leadership capabilities.
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