Product Manager, Remote Monitoring

We are now looking for:

Product Manager, Kone Remote Monitoring (KRM)

to lead Product development for Kone Remote Monitoring (KRM) system at ITEC Chennai

Job Profile:

• Product Manager R&D (also referred to as Product Manager in this document) builds and implements product vision to meet customer, end user and business needs
• Product Manager owns and manages defined product, product area, system, or component at global level. Product manager drives customer value creation by owning the development agenda to ensure also the desired cost levels, quality, reliability, competitiveness, time-to-market, and disturbance-free operational processes in each phase of the product lifetime.
• Product Manager is responsible for planning, developing, and maintaining the product area/component over the lifecycle. Product Manager is accountable that required customer value, cost, quality, reliability, competitiveness, market-coverage, time-to-market, and disturbance-free operational processes are met. He/she may lead the team

What is our challenge for you?
Develop best possible Platform for Alarm phones systems.

• Drive Product Roadmap by collaborating with teams for Devices, Connectivity, Infrastructure & Processes
• Infrastructure & Deployment Awareness: Stay informed about the infrastructure landscape, deployment environments (cloud/on-premises/edge), and where lift alarm phone applications are hosted to support better product planning
• End-to-End System Integration Knowledge: Understand functionally how different components work together functionally - from lift alarm activation through communication channels to emergency response systems - to facilitate informed backlog prioritization and feature planning
• Technical Constraint & Scalability Insight: Maintain visibility into technical debt, system limitations, and scalability factors to help align product roadmap with technical realities and manage stakeholder expectations effectively

What can we offer for you?
By joining our Cloud & Edge Platform CEP Tribe, you will get into global environment with real purpose. Team is in two different countries and in addition to Product Manager, team has Technical Leads, SW developer, tester. This also provides individual learning opportunities in a truly global environment. We have a relaxed atmosphere where respect of the individual has high importance. We emphasize working together in the teams and we also understand that proper work-life balance is important to deliver results in a long run.

To succeed in this role:
Customer focus and value

• Ensure solution is innovative, attractive, and delivering value for the customer over the lifetime to ensure customer retention and increase the share of wallet.
• Partner with Business Teams to secure business needs are covered and participate in business case realization.
• Partner with stakeholders and teams to commit to deliver the product vision and objectives.
• Drive product outcomes like quality, safety/cybersecurity, cost ,customer and user experience
• Balance product roadmap between business needs and technology development.
• Experience in Customer Feedback loop and demonstrated experience in incorporating feedback to deliver value
• Knowledge & Awareness about Telecom Domain , Devices , Protocol etc. would be added advantage

Accountabilities and decisions

• Accountable for product innovativeness and value proposition
• Accountable for product strategy & vision for a specified product
• Responsible for product roadmap creation, Product backlog product performance via KPI's
• Responsible for product lifecycle management
• Accountable for project/program results

Accountable for project/program execution

• You have strong Technical Digital product management experience and exposure in international environment.
• You have solid agile leadership skills and proof on leading and scaling products globally.
• You have strong technical acumen and knowledge of key digital technologies (Devices, IoT , Cloud, Infrastructure and digital services)
• You possess strong business mind and capability to quantify customer value and business benefits for R&D efforts.
• You are data-savvy and KPI driven, you use data, data analysis and related tools in your daily decision making
• You are an inspiring communicator.
• You have great collaboration skills across R&D and business stakeholders being able to cut through organizational boundaries and complexities.

The desired candidate will have:

• Minimum of 5+ years of technical product leadership experience with proven track record of success stories
• Telecommunications including VoIP knowledge & awareness of software-based solutions.
• Demonstrated skills & techniques of modern product discovery and product delivery
• Agile leadership experience in practice
• Complex problem-solving skills
• Excellent Team Leadership skills to guide teams through product's journey, inspiring member to achieve a common goal.
• Proven ability to engage with developers, designers, and company leaders in an inspiring, constructive and collaborative relationship.
• Proven experience on leading and scaling successfully customer-facing digital products in global scale.
• Demonstrate great collaboration skills across business stakeholders, dependent teams and able to manage organizational boundaries and complexities.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
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