
Spa Manager
3 days ago
We are looking for a skilled Spa Manager to join our team, with 4-8 years of experience in the hospitality industry. The ideal candidate will have a strong background in managing spa operations and ensuring exceptional customer service.
Roles and Responsibility
- Oversee daily spa operations, including scheduling appointments and managing staff.
- Develop and implement effective marketing strategies to increase sales and revenue.
- Maintain high standards of quality and excellence in all spa services and products.
- Lead and motivate a team of therapists, trainers, and support staff to achieve goals.
- Coordinate with other departments to ensure seamless service delivery.
- Analyze customer feedback and implement changes to improve overall customer satisfaction.
Job Requirements
- Proven experience in managing spas or wellness centers, with a minimum of 4 years of experience.
- Strong knowledge of spa operations, including booking systems, inventory management, and staff training.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong attention to detail and commitment to delivering high-quality services.
- Familiarity with point-of-sale systems and inventory management software.
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