Experienced AR caller

1 week ago

Chennai, Tamil Nadu, India Savista Global Solutions Pvt ltd Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Greetings from Savista

We are hiring experienced AR callers for Dental AR.

Roles & Responsibilities:

  • Calling Insurance companies on behalf of dentists/dental clinics and following up on outstanding accounts receivable.
  • Prioritize the pending claims for calling from the aging bucket as per the strategy defined.
  • Analyze and execute corrective actions to the claims company (payers) for payment of outstanding claims.
  • Review claims as per status from insurance and take appropriate next action defined by the client SOPs.
  • Review provider claims that have not been billed, in process, pending additional information, paid, and /or denied by Insurance companies.
  • Abide with laws governing process and applicable rules for confidentiality and HIPAA compliance.
  • Escalate difficult collection situations to management on time.
  • Meeting daily/weekly and monthly quality and production targets set for an individual.
  • The AR is responsible for the daily submission of the completed dental appointments for the dental clinic.
  • They check for the appropriate X-ray, Narrative, and Perio chart that needs to be attached to the claim basis for the services being billed .
  • Calling Insurance companies on behalf of dentists/dental clinics to request the EOBs required to bill the secondary/tertiary claim.
  • Cross-reference medical records and billing information to verify accuracy
  • They ensure that eligibility is verified for the payors before billing the claims to the insurance.

Required Candidate profile:

  • Minimum 1 years of work experience in accounts receivables with relevant experience in Dental AR.
  • Basic knowledge of payment posting concepts; how to post adjustments, credits etc.
  • Basic knowledge claim edits and clearing house rejection resolution.
  • Good Typing speed and keyboard skills
  • Good mathematical knowledge of basic concepts such as how to calculate %.
  • Good reasoning and analytical skills
  • Team player
  • Data analysis skills
  • Good Root Cause Analysis capabilities
  • Excel and MS Office skills
  • Excellent Vocal Communication
  • Adaptability to work in different shifts, teams, and roles.

Dental Experience is Mandatory.

Interested candidates please share resume to or reach us at

Regards,

Jency

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