Zoho Engineer

3 days ago

Ahmedabad, Gujarat, India Elastic Serve Private Limited Full time ₹ 5,00,000 - ₹ 8,00,000 per year

We are seeking a highly skilled
Zoho Engineer
with strong expertise in customizing and programming across the Zoho suite, particularly
Zoho CRM/Zoho Inventory/Zoho Commerce, and Zoho APIs
.

This role will be responsible for building, customizing, and integrating solutions that support our

distribution company's end-to-end operations, ensuring seamless workflows, automation, and data

consistency across the entire Zoho ecosystem. The ideal candidate is both technical and business-oriented, able to translate operational needs into scalable solutions that optimize sales, e-commerce, inventory, logistics, and customer management.

Primary Responsibilities Include:

-
Zoho CRM Development & Customization

  • Customize modules, fields, layouts, workflows, and automation to meet business needs.
  • Build and maintain advanced functions (Deluge scripting) for custom workflows and validations.
  • Develop dashboards and reports to provide actionable insights for sales and operations.

-
Zoho Inventory & Distribution Operations

  • Configure and customize Zoho Inventory for product management, stock control, and order fulfillment.
  • Automate purchase order, sales order, and invoicing processes.
  • Ensure accurate data synchronization across CRM, Inventory, and Finance modules.

-
Zoho Commerce & Online Sales

  • Implement and customize Zoho Commerce storefronts for B2B/B2C sales.
  • Integrate product catalogs, pricing rules, and customer portals with CRM and Inventory.
  • Optimize checkout, payment processing, and order fulfillment workflows.

-
API Development & Integrations

  • Design and implement API integrations between Zoho and external platforms (ERP, accounting, e-commerce, logistics).
  • Maintain middleware scripts for real-time data exchange.
  • Troubleshoot and resolve integration issues.

-
Workflow Automation

  • Analyze business processes and recommend automation opportunities.
  • Implement Blueprints, approval processes, and multi-step workflows.
  • Ensure compliance with best practices and data governance standards.

-
Technical Support & Documentation

  • Provide ongoing support for Zoho users (sales, operations, finance teams).
  • Create and maintain technical documentation, workflow maps, and API references.
  • Collaborate with cross-functional teams to ensure solutions align with business goals.

Required Skills/Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
  • 5+ years of proven experience
    working with
    Zoho CRM/Zoho Inventory, and Zoho Commerce
    , including customization and API integrations.
  • Strong programming skills in
    Deluge (Zoho scripting), JavaScript, PHP, or Python
    .
  • Hands-on experience with
    Zoho Creator/Zoho Books/Zoho Analytics, and Zoho Flow
    is a strong plus.
  • Experience in
    distribution, supply chain, or e-commerce environments
    preferred.
  • Excellent problem-solving skills and the ability to translate business requirements into technical solutions.
  • Strong communication skills to work with both technical and non-technical stakeholders.

Preferred Skills:

  • Experience integrating Zoho with ERP systems, marketplaces (Shopify, Amazon), or accounting software.
  • Knowledge of REST APIs, OAuth, and webhooks.
  • Familiarity with SQL and data modeling.
  • Ability to manage projects independently and deliver on time.

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