Manager - Quality Control & Client Service

5 days ago


Mumbai Central Mumbai Maharashtra, India Sterling Study Full time ₹ 38,000 - ₹ 4,93,830 per year

Role Overview

Signellent Technologies India Pvt. Ltd. is looking for an Assistant Manager - Daily Operations for their UK based EduTech Client. ( Work From Home).

  1. Experienced in to Managing daily Client service & grievances in a competitive environment.

  2. Excellent communication Skills and expertise in client management.

  3. Expert in analyzing a teachers performance, content preparation and delivery.

  4. Preparing Quality report for every teacher on a monthly basis with effective feedback.

  5. Good understanding of LMS or CRM Systems.

  6. Preferred prior experience in to Education Industry. (Not Mandatory)

  7. 6 days working - Weekend working on both Saturday and Sunday are mandatory.

  8. Work Timings will be as per UK based and completely remote.

  9. Monday - Saturday PM AM IST

Sunday PM PM IST

  1. Week off will be any day between Monday to Friday.

Above mentioned Timings will change by an hour every April and October due to Day Light savings

Job Type: Full-time

Pay: ₹38, ₹49,383.00 per month



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