Service Manager
7 days ago
Industry: Commercial Kitchen & Laundry
Experience: 10-15 years
Location: Mumbai/Pune
Key Responsibilities:
- Team Management: Lead and develop the service team to ensure high performance and customer satisfaction.
- AMC & Preventive Maintenance: Plan and manage AMC and PM service schedules as per client contracts for kitchens
- Service Reporting & Documentation: Ensure accurate service reports, records, and documentation in line with client requirements.
- Client Account Management: Act as the primary point of contact for key clients at the site, taking ownership of client relationships and ensuring timely resolution of complaints.
- Supplier Coordination: Collaborate with suppliers and vendors to address and resolve technical issues related to products.
- Expense Control: Monitor and control expenses related to equipment repairs, maintenance, and spare parts to maximise profitability.
- Inventory Management: Manage inventory for spare parts and accessories across the region, ensuring optimal stock levels.
- Training Development: Create and implement training programs for service technicians to enhance their skills and efficiency.
- Product Knowledge: Maintain comprehensive knowledge of commercial kitchen equipments (hot cooking, refrigeration, cold rooms)
Skills we're looking for:
- Proven experience with KEC/managing service operations for commercial kitchen equipment
- Electrical/Mechanical Engineering
- Strong technical knowledge of kitchen equipments, spares, and planning AMCs
- Good knowledge to read & understand kitchen layout
- Proven ability to lead a team of service engineers with a background in after-sales service
- Relevant experience with reputed QSR or hotel chains.
- Strong written and verbal communication skills
Job Types: Full-time, Permanent
Pay: ₹1,000, ₹1,400,000.00 per year
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- What is your notice period?
- Do you have experience in refrigeration and cold rooms?
- Do you have experience servicing hot and cold kitchen equipments?
-
Service Coordinator
2 days ago
Mumbai, Maharashtra, India Wisecor service pvt ltd Full timeRole Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...
-
Guest Service Associate
13 hours ago
Mumbai Central, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full timeGreeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organization Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets **Job Types**:...
-
Customer Service Associate
2 days ago
Mumbai Central, Mumbai, Maharashtra, India Elite Mgt Services Full time**Job Responsibilities: - ** - 2) Coordinating with customers for Sales enquiries coming from Website/ Social Media Platforms/ Whatsapp etc - 3) Upselling other products while guiding the orders Customer inquired / placing orders/ verifying the orders placed/ or support in completing the purchase - 4) Coordinate with internal departments to ensure timely...
-
r-Tobacco Cessation Services
2 weeks ago
Mumbai Central, Mumbai, Maharashtra, India SALAAM BOMBAY foundation Full timeOrganisation Name – Salaam Bombay FoundationPosition – District Manager - Tobacco Cessation Services (Maharashtra)Location - Nashik & MumbaiExperience Required – 1-2 years (not mandatory)JOB DESCRIPTION· Oversee implementation of Tobacco Cessation Services in Maharashtra, focusing on five districts: Thane, Palghar, Dhule, Nashik, and Jalgaon·...
-
Customer Service
1 week ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Customer Service Executive
13 hours ago
Mumbai Central, Mumbai, Maharashtra, India Agensi Pekerjaan Adnexio Sdn Bhd Full time**About This Job** You will provide support and issue resolution by ensuring excellent service is provided across all types of communications to our existing clients. You will answer all technical support questions, handle requests, and maintain a good company image. You can begin working remotely from your home city or any other location and relocate to...
-
Customer Service Executive
13 hours ago
Mumbai Central, Mumbai, Maharashtra, India Agensi Pekerjaan Adnexio Sdn Bhd Full time**About This Job** You will provide support and issue resolution by ensuring excellent service is provided across all types of communications to our existing clients. You will answer all technical support questions, handle requests, and maintain a good company image. You can begin working remotely from your home city or any other location and relocate to...
-
Restaurant Manager
7 days ago
Mumbai Central, Mumbai, Maharashtra, India IBV Full time ₹ 80,000 - ₹ 1,20,000 per yearWORK LOCATION DOHA, QATARCV to be submitted with the photo attached mandatory.Job Title: Restaurant ManagerResponsibilities:Operational Management:Oversee daily restaurant operations including opening and closing procedures, ensuring smooth service, and maintaining cleanliness and hygiene standards.Manage inventory levels of food, beverages, and supplies,...
-
Assistant Manager
2 weeks ago
Mumbai Central, Mumbai, Maharashtra, India IBV Full time ₹ 5,20,000 - ₹ 7,80,000 per yearJob Location: Doha, QatarPlease submit the CV with the photo attached.We are seeking an experienced and energetic Assistant Restaurant Manager to join our team at a fine and casual dining restaurant in Qatar. The ideal candidate will have a strong background in restaurant operations, excellent leadership skills, and a passion for delivering top-quality...
-
SR Customer Service- Air freight
2 weeks ago
Mumbai Central, Mumbai, Maharashtra, India Bharat Logistic solutions Pvt Ltd Full time ₹ 5,00,000 per yearSR Executive / Asst Manager-Customer Service- Air FreightFollowing up shipper, agent, & transporter for execution of shipment from start to end.Following up with shipper for confirmation of shipment readiness and same need to be keep on update to agent on daily basis.Booking with airline based on readiness of the shipment.Preparing AWB draft & ASI and Gate...