Store Manager

4 days ago

Chennai, Tamil Nadu, India Ascentforce Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles & Responsibilities:

  • Manage the overall operations of the showroom, ensuring smooth day-to-day functioning.
  • Drive sales of mobiles, laptops, and accessories to achieve monthly and quarterly targets.
  • Supervise, train, and motivate the sales team to deliver excellent customer service.
  • Ensure product display, stock arrangement, and showroom maintenance as per company standards.
  • Handle customer queries, escalations, and complaints to ensure customer satisfaction.
  • Track inventory levels, manage stock, and coordinate with vendors/suppliers for timely replenishment.
  • Prepare and present daily/weekly sales reports to management.
  • Implement promotional activities, offers, and campaigns to boost sales.
  • Monitor billing, cash handling, and store expenses to ensure accuracy and minimize losses.
  • Stay updated on latest mobile/laptop models, features, and market trends to guide customers effectively.

Key Skills Required:

  • Strong knowledge of mobiles, laptops, and related accessories.
  • Proven experience in retail store management and sales leadership.
  • Excellent communication, customer handling, and negotiation skills.
  • Ability to manage and motivate a team of sales executives.
  • Strong organizational and reporting skills.
  • Good knowledge of MS Office / POS billing software.

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