Asst. Manager/ Supervisor

16 hours ago

Gurgaon, Haryana, India NTT DATA, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

NTT DATA- Hiring for Asst. Manager (BPO Supervisor) - Healthcare & Insurance in Gurgaon- Permanent Role

Interested candidates may share your CV on whatsapp @

Job Title Asst. Manager (BPO Supervisor) (45 Hours Per week)

Job Type - Full-time

Work Timings: Scheduled shifts: Monday - Friday, 9:00 p.m. - 7:00 a.m. IST

Domain - Healthcare & Insurance

Location - NTT Data, Gurgaon

Role:

Asst. Manager will be responsible for all business delivery & performance as per set SLA parameters of Disability claim process in healthcare & insurance domain. And must understand the business delivery, maintain & publish metrics with multiple stakeholders; brief and deliver all in-house process delivery & requirements, apart from coordinating with onshore partners as and when required.

As a Asst. Manager, you will be the contact point for all team members, and will be responsible for supervising, managing and motivating team members daily basis. You should also be able to act proactively to ensure smooth team operations and effective collaboration.

Purpose of the Post:

The Asst. Manager role is to collaborate with the Director Operation / Manager to lead a core team of staff to process Disability management claims to achieve the defined productivity and quality as per the Service level Agreement by facilitating training, coaching and access to the process.

The post holder will report to and work closely with the Director operation / Manager for the development and delivery of the service. He need to work with the staff team taking lead responsibility for the preparation, implementation and monitoring of all day-to-day activities and communicate to update all the stakeholders of status for the account.

Key Responsibilities

  • Ensure that the highest standard of service delivery in terms of productivity and quality as per the defined Service Level Agreement with Client.
  • To provide leadership and support to the staff assigned in line with Policies.
  • Contribute to the development of strategies for the implementation and improvement of the process.
  • Coordinate with staff and ensure that duties, activities, and tasks allocated to staff are carried out efficiently.
  • Verify and review all forms and documents of a case for errors, missing information, legibility; and request follow up information as required.
  • Performs quality checks on all work to assure the accuracy.
  • Will be responsible for maintaining up to date information on relevant databases and the monitoring and auditing of same for the account.

Candidate Profile:

  • Experience as asst. manager in healthcare processes, preferably in Indexing and Adjudication of claims.
  • Excellent communication, team management, and customer management skills to maintain positive customer relations.
  • Excellent analytical skills
  • Good knowledge of client-specific process rules and regulatory requirements

Interested candidates may share your CV whatsapp

  • Asst. Manager

    14 hours ago

    Gurgaon, Haryana, India Stap Management Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Looking for Asst. Manager -Online Cataloguing Operations (Marketplace) for Multinational Retail Brand in Gurgaon.Salary upto – Rs LPAKey Responsibilities• Catalogue Management: Oversee the daily operations of the Brand catalogue, including the addition of new products, updates to existing listings, and removal of discontinued items across...

  • BPO Supervisor

    1 week ago

    Gurgaon, Haryana, India NTT DATA North America Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title – Asst. Manager ( BPO Supervisor )(45 Hours Per week)Job Type -Full-timeDomain- Healthcare & InsuranceLocation- NTT Data, GurgaonReporting to- Director / ManagerRole:Asst. Manager will be responsible for all business delivery & performance as per set SLA parameters of Disability claim process in healthcare & insurance domain. And must understand...

  • Asst Manager-Corporate Communications

    1 week ago

    Gurgaon, Haryana, India Stemz Healthcare Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionStemz Healthcare, established in 2015, is committed to revolutionizing healthcare services worldwide. With cutting-edge technology integrated into our operations, we ensure superior patient care and remarkable efficiency. Our global presence is fueled by Machine Learning (ML) and Artificial Intelligence (AI), enhancing our data analytics,...

  • Asst. Manager Purchase

    19 hours ago

    Gurgaon, Haryana, India Three D Integrated Solutions Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We have urgent hiring for Senior Engineer /Asst. Manager/Manager for Purchase & Vendor Development for new manufacturing plant.Key Responsibilities:Identify, evaluate, and develop new suppliers for raw materials, child part, components, and services.Conduct feasibility studies and capability assessments of potential suppliers.Collaborate with...

  • Asst. Manager

    2 weeks ago

    Gurgaon, Haryana, India Sodobusiness Tech Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Asst. Manager / Deputy Manager - Talent Management / Organization Development & Design / L&DFunction : Human ResourcesReports To : Sr. Manager - Human ResourcesSummary:This is a role responsible for driving the development, implementation, and optimization of programs and processes within the human resources domain. This role serves as a subject matter...

  • Asst. Category Manager

    18 hours ago

    Gurgaon, Haryana, India JLL Full time US$ 90,000 - US$ 1,20,000 per year

    JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Asst. Manger For Purchase

    1 week ago

    Gurgaon, Haryana, India Three D Integrated Solutions Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We have urgent hiring for Senior Engineer /Asst. Manager for Purchase & Vendor Development.Key Responsibilities:Identify, develop, and qualify new vendors for raw materials, components, and engineering products.Conduct supplier evaluation audits covering quality systems, capacity, compliance, and technical capability.Manage procurement activities including...

  • Supervisor

    6 days ago

    Gurgaon, Haryana, India Clay Inn Hotels Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Supervisor at Clay Inn Hotels, located in Gurugram. The Supervisor will be responsible for overseeing daily operations, ensuring high-quality customer service, managing staff schedules, and coordinating with other departments. Additional tasks include...

  • Supervisor

    2 weeks ago

    Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Title: Supervisor – Marlboro Brand Promoters Location: Delhi NCR (Delhi, Noida, Faridabad) Salary: ₹30,000/month (Fixed) + Incentives Job Type: Full-Time | On-Field OperationsJob Overview:We are looking for a responsible and proactive Field Supervisor to lead and manage a team of Marlboro brand promoters across Delhi NCR (Delhi, Noida, and...

  • Food And Beverage Supervisor

    2 weeks ago

    Gurgaon, Haryana, India Armour Hospitality Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Food and Beverage Supervisor for a 42 cover restaurant located in Sector 65 Gurugram. The Food and Beverage Supervisor will oversee daily operations in food service areas, ensure service standards are met, manage staff schedules, and handle customer service inquiries and complaints. The supervisor will...