Asst. Manager/ Supervisor

1 day ago

Gurgaon, Haryana, India NTT DATA, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

NTT DATA- Hiring for Asst. Manager (BPO Supervisor) - Healthcare & Insurance in Gurgaon- Permanent Role

Interested candidates may share your CV on whatsapp @

Job Title Asst. Manager (BPO Supervisor) (45 Hours Per week)

Job Type - Full-time

Work Timings: Scheduled shifts: Monday - Friday, 9:00 p.m. - 7:00 a.m. IST

Domain - Healthcare & Insurance

Location - NTT Data, Gurgaon

Role:

Asst. Manager will be responsible for all business delivery & performance as per set SLA parameters of Disability claim process in healthcare & insurance domain. And must understand the business delivery, maintain & publish metrics with multiple stakeholders; brief and deliver all in-house process delivery & requirements, apart from coordinating with onshore partners as and when required.

As a Asst. Manager, you will be the contact point for all team members, and will be responsible for supervising, managing and motivating team members daily basis. You should also be able to act proactively to ensure smooth team operations and effective collaboration.

Purpose of the Post:

The Asst. Manager role is to collaborate with the Director Operation / Manager to lead a core team of staff to process Disability management claims to achieve the defined productivity and quality as per the Service level Agreement by facilitating training, coaching and access to the process.

The post holder will report to and work closely with the Director operation / Manager for the development and delivery of the service. He need to work with the staff team taking lead responsibility for the preparation, implementation and monitoring of all day-to-day activities and communicate to update all the stakeholders of status for the account.

Key Responsibilities

  • Ensure that the highest standard of service delivery in terms of productivity and quality as per the defined Service Level Agreement with Client.
  • To provide leadership and support to the staff assigned in line with Policies.
  • Contribute to the development of strategies for the implementation and improvement of the process.
  • Coordinate with staff and ensure that duties, activities, and tasks allocated to staff are carried out efficiently.
  • Verify and review all forms and documents of a case for errors, missing information, legibility; and request follow up information as required.
  • Performs quality checks on all work to assure the accuracy.
  • Will be responsible for maintaining up to date information on relevant databases and the monitoring and auditing of same for the account.

Candidate Profile:

  • Experience as asst. manager in healthcare processes, preferably in Indexing and Adjudication of claims.
  • Excellent communication, team management, and customer management skills to maintain positive customer relations.
  • Excellent analytical skills
  • Good knowledge of client-specific process rules and regulatory requirements

Interested candidates may share your CV whatsapp

  • Asst. Manager

    1 day ago

    Gurgaon, Haryana, India Stap Management Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Looking for Asst. Manager -Online Cataloguing Operations (Marketplace) for Multinational Retail Brand in Gurgaon.Salary upto – Rs LPAKey Responsibilities• Catalogue Management: Oversee the daily operations of the Brand catalogue, including the addition of new products, updates to existing listings, and removal of discontinued items across...

  • Bpo Supervisor

    1 week ago

    Gurgaon, Haryana, India NTT DATA Full time

    Job Title - Asst Manager BPO Supervisor 45 Hours Per week Job Type - Full-time Domain - Healthcare Insurance Location - NTT Data Gurgaon Reporting to - Director Manager Role Asst Manager will be responsible for all business delivery performance as per set SLA parameters of Disability claim process in healthcare insurance domain And...

  • Asst. Manager

    2 days ago

    Gurgaon, Haryana, India Capital Placement Services Full time

    Job DescriptionWe are seeking a results-oriented Asst. Manager - Design for a telecom company in Gurgaon. The ideal candidate will have over 10 years of engineering experience, a strong background in structural and sheet metal design, and proven leadership skills to manage a design team. This role requires technical expertise, project management abilities,...

  • Assistant / Executive /Asst. Manager/ Accounts & Audit

    1 day ago

    Gurgaon, Haryana, India Amb Infraventures Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Assistant A/c : -Assisting HOD banks work, Doc Filing, financial institutions and other works of HOD. 2. Asst Manager Account: Conduct internal audits of financial, operational, and compliance, MIS Reports, Followup CRM Dept, Book keeping, Reco.

  • Manager/Asst Manager FP&A

    10 hours ago

    Gurgaon, Haryana, India Cloudit Backoffice Services Full time US$ 9,00,000 - US$ 12,00,000 per year

    Job Title: Manager/Asst. Manager FP&ADepartment: FinanceReports to: Sr. Manager - FP&ALocation: Work From HomeTimings: 2-11 PM ISTDays of Working: 5 DaysThis is a IC role that provides advanced financial support to our business clients to functionefficiently and effectively. By providing accurate analysis and revealing insights, we add value tocore...

  • Asst. Category Manager

    1 day ago

    Gurgaon, Haryana, India JLL Full time US$ 90,000 - US$ 1,20,000 per year

    JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Asst. Category Manager

    1 week ago

    Gurgaon, Haryana, India JLL Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

  • Asst Manager, Social Media, Newsroom Urgent Search

    4 days ago

    Gurgaon, Haryana, India Adidas Full time

    By continuing to use and navigate this website you are agreeing to the use of cookies Accept ClosePress Tab to Move to Skip to Content LinkSearch by KeywordSearch by LocationSearch by KeywordSearch by LocationLoading Team LocationType Grade Create Alertxc3x97Select how often in days to receive an alert StartPlease wait Asst Manager Social Media ...

  • Human Resource Team Lead/Assistant Manager

    1 day ago

    Gurgaon, Haryana, India 88gravity Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are seeking an HR Team Lead/Asst. Manager to drive end-to-end HR functions including recruitment, employee engagement, performance management & policy implementation. Strong leadership, communication & people management skills required.

  • Manager

    4 weeks ago

    Gurgaon, Haryana, India EXL IT service management Full time

    Job DescriptionJob DescriptionPosition Title, Responsibility LevelBand C (Manager / Senior Manager)FunctionQuality ExcellenceReports toAVP / VP - Quality ExcellencePermanent / TemporaryPermanentSpan of ControlQCAs / Asst. Manager / Lead Asst. ManagerLocationIndiaBasic FunctionThe candidate will lead Quality Excellence for BCM (Banking and Capital Markets)...