Spa and Health Club Manager

2 days ago

Bengaluru, Karnataka, India Shangri-La Bengaluru Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Spa And Health Club ManagerJob Summary/Purpose:The Spa and Health Club Manager is responsible for the overall administration, management, and daily operations of the Health Club and Spa facilities. This includes ensuring a high standard of guest service, promoting health and wellness programs, maintaining facility cleanliness and safety, managing budgets, and overseeing staff performance.

The manager is expected to implement strategies that enhance customer satisfaction, employee engagement, and operational efficiency, while aligning with the organization's brand and service standards. Deliver personalized guest services to exceed expectations. Promptly address client feedback and concerns.

Foster a warm, professional atmosphere that promotes repeat visits and client retention. Cultivate a positive workplace culture through supportive leadership. Provide ongoing training, employee recognition, and career development.

Continuously assess and optimize operational procedures. Implement cost-effective systems that boost productivity and guest satisfaction. Ensure compliance with health and safety standards.

Conduct routine facility inspections and address hazards. Train staff in safety protocols and emergency response procedures.

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