Senior Business Analyst

Management Level

Role Summary

Equiniti's 'Administrator' Analysts are core members of the Scrum Team. Senior Analysts are experts in the business and have extensive business and technical domain knowledge of the 'Administrator' product, enabling the E2E feedback loop from supporting the Product team in clarifying product needs through refining and delivering the solution within the Scrum Team and gathering feedback on the outcome. Senior Analysts constructively challenge the Product Owners and Stakeholders to define the real business problem behind the "expressed needs" to ensure that the team and Equiniti are solving the right problem.

Senior Analysts have a good understanding of the user-base and its needs, and utilise systems thinking capabilities in order to see and encompass the whole picture as well as story and task detail for sprints. They use Behaviour Driven Development collaboratively within their Scrum team to define outcomes and automated tests upfront ensuring the team understands the priority, rationale as well and the intended behaviour of the software. 

Our Senior Analysts lead by example with an engaging open style and energy that people trust and believe in.

Core Duties/Responsibilities

To Your Scrum Team:

• Be fully immersed in the Scrum process and your team. Fully participate in story refinement, sprint planning, Scrums, Sprint Reviews and Sprint Retrospectives
• Maintain context and focus on the business problem being solved throughout the life of the story and business outcome
• Ensure the team has a clear understanding of the current system capabilities in the area, the problem context, solution priorities and rationale
• Understand and collaborate in the BDD processes and feature file creation ensuring joint understanding within the team
• Focus on outcomes and detail the varying artefacts (process documentation, online help, technical documentation etc) that need to be delivered in order to realise the outcome
• Continuously encourage and suggest improvements in existing practices such as collaborative design over design upfront, testing right from the start etc.
• Breakdown business outcomes into user stories and refine the stories with the team using techniques such as personas, story maps, business process mapping and impact mapping
• Mentor, coach and teach other team members where you have requisite expertise
• Both receive from and provide feedback to other team members
• Support the scrum team with the creation of test data and clarifying acceptance criteria

To the Product:

• Use Lean design approach to documentation and requirements to work effectively in an agile "just in time elaboration" collaborative environment
• Collaborate with Product and Developers to size potential Business Outcomes, raise assumptions and risks in respect of BO's and break them down into suitably sized BO's ready for the teams to pick up.
• Appreciate, understand and communicate the impact of proposed changes to the business and related product areas
• Agree with the product owner which stories will be refined and taken into sprint planning.
• Ensure stories identified for refinement and sprint planning are ready for these Scrum rituals including additional information which the team will require and arranging attendance of SME's who are not part of the Scrum team.
• Produce requisite documentation
• Liaise with SME's and/or clients as appropriate to discuss requirements and explain solutions
• Deputise for the product owner during periods of absence by responding to queries raised by the Scrum team, then ratifying any decisions with the product owner on their return.

To the Company:

• Follow the company's quality and security policies
• Support and contribute to the continuous improvement of our product delivery pipeline including skills, technologies, processes and tools.
• Help shape company improvement processes, both internal (e.g. bug tracking and support) and product flow.
• Endeavour to live the company values on a daily basis

To Yourself:

• Be continually developing yourself and your career
• Drive and actively contribute to the Hive communities of practice

Skills, Capabilities and Attributes

Essential:

· Business Analysis

· Technical User story

· Backlog prioritisation

· Collaboration

· Empathy

· Stakeholder communication

· Decision making

· Continuous Learning

· Problem Solving

· Active Listening

· Strong organizational and time management skills

Desirable:

· Agile WoW

· Compliance & Governance stewardship

· Programme management

· Delivery management

· Release management

· Leadership

· Influence

Benefits:

Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:

• 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives  
• Business related certification expense reimbursement
• Comprehensive Medical Assurance coverage for dependents & Parents
• Cab transport for staff working in UK & US shift
• Accidental & Life cover 3 times of concerned CTC

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.