Account Manager

3 days ago


Noida, Uttar Pradesh, India LambdaTest Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Responsibilities

  • Every day is dynamic, fast-paced, and full of opportunities to make an impact:
  • Morning huddle to align goals with your pod.
  • Strategic calls with enterprise clients to drive engagement.
  • Deep dive into client metrics to identify new value opportunities.
  • Syncs with product, sales, and CS to resolve blockers and deliver exceptional service.
  • Time for learning, mentorship, and driving innovation in client strategies.
  • Wrap with a performance review and prep for a stronger tomorrow.

Business Growth

  • Identify and close upsell/cross-sell opportunities.
  • Drive account renewals, expansions, and product adoption.
  • Focus on managing and growing Enterprise Accounts with significant revenue potential and intricate stakeholder relationships.

Performance + Coordination:

  • Track and report account performance regularly.
  • Collaborate with internal teams (Sales, CS, Product) to unlock value.
  • Resolve blockers and challenges without waiting to be asked.

Requirements

  • 4-7 years of experience in Account Management within SaaS or enterprise technology.

Account Management Skills

  • Proven success in managing large and complex accounts, including C-level stakeholder engagement.
  • Strong relationship-building skills combined with commercial acumen.
  • Proficiency in CRM tools (e. g., HubSpot, Salesforce) and Excel for account planning.

Bonus Skills

  • Knowledge of DevOps, QA tools, or cloud infrastructure is a plus.

Your Mission Relationship Management

  • Own key accounts and be their go-to point of contact.
  • Deep dive into usage patterns, feedback loops, and business needs.
  • Deliver insights that help clients scale smarter.

This job was posted by Mehak Monga from LambdaTest.


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