Customer Relationship Executive

5 days ago

Vijay Nagar Indore Madhya Pradesh, India The Fifth Veda Full time ₹ 3,00,000 per year

Job Title: Customer Relationship Executive

Company: The Fifth Veda

Key Responsibilities:

  • Handle customer queries, concerns, and feedback through calls, emails, and chats.
  • Maintain strong relationships with customers and ensure a positive experience.
  • Manage inside sales activities including follow-ups, product explanations, and order handling.
  • Proactively reach out to potential leads and convert them into customers.
  • Maintain and update customer data in Excel and Google Sheets.
  • Coordinate with internal teams to resolve customer issues efficiently.
  • Achieve customer satisfaction and sales targets set by the company.

Requirements:

  • Minimum 1–2 years of experience in customer handling and inside sales.
  • Excellent communication skills in both Hindi and English (spoken & written).
  • Proficiency in Excel and Google Sheets.
  • Strong interpersonal and problem-solving skills.
  • Pleasant personality with good convincing and negotiation skills.
  • Immediate joiner preferred.

What We Offer:

  • Competitive salary package.
  • Opportunity to work in a growing Ayurvedic wellness brand.
  • Positive and growth-oriented work environment.

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Work Location: In person

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