Customer Relationship Executive
5 days ago
Job Title: Customer Relationship Executive
Company: The Fifth Veda
Key Responsibilities:
- Handle customer queries, concerns, and feedback through calls, emails, and chats.
- Maintain strong relationships with customers and ensure a positive experience.
- Manage inside sales activities including follow-ups, product explanations, and order handling.
- Proactively reach out to potential leads and convert them into customers.
- Maintain and update customer data in Excel and Google Sheets.
- Coordinate with internal teams to resolve customer issues efficiently.
- Achieve customer satisfaction and sales targets set by the company.
Requirements:
- Minimum 1–2 years of experience in customer handling and inside sales.
- Excellent communication skills in both Hindi and English (spoken & written).
- Proficiency in Excel and Google Sheets.
- Strong interpersonal and problem-solving skills.
- Pleasant personality with good convincing and negotiation skills.
- Immediate joiner preferred.
What We Offer:
- Competitive salary package.
- Opportunity to work in a growing Ayurvedic wellness brand.
- Positive and growth-oriented work environment.
Job Type: Full-time
Pay: Up to ₹25,000.00 per month
Work Location: In person
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