Mis Specialist
2 weeks ago
JOB DESCRIPTION
TL MIS - Teleperformance
Job Function : MIS Experience : 2-4 Year of experience in MIS (Candidate with team handling experience will have added advantage)Specialization : MIS Level : TL MIS Industry : CRM/Call Centre /BPO/ITES Location : MaladSalary : As per Industry standards School & Graduation : Any Graduate / Under-Graduate Grade : II
KEY SKILLS:
TL MIS must have
- Ability to adopt new environment easily.
- Self-Motivated
- Problem Solving Skills
- Ability to navigate conversations with ops & client whenever required.
- Confident
- Excellent Computer Knowledge and process oriented
- Excellent excel knowledge.
- Ability to work in collaborative environment.
JOB DESCRIPTION:
- Responsible for preparing different kinds of repots as per the business requirement.
- Should be able to solve MIS, process related queries of the team members.
- Should be able to coach team members whenever required.
- Completion of Task within the timelines
- Responsible for adhering the processes
- Would perform other related duties & assignments as required by the Manager.
- Self-motivated and able to perform efficiently and effectively with minimum supervision.
- Sound understanding of looking through reports and sharp analytical skills
- Should be able to use VBA macros to consolidate redundant tasks
JOB SUMMARY:
This profile requires the candidate to have excellent computer Knowledge, extremely confident, filled with Zeal to perform the following tasks effectively.
DESIRED CANDIDATE PROFILE:
- Education Qualifications Graduate / Under-graduate in any stream
- Good Computer knowledge with Advance Excel and formula (VBA & Macro)
- 2-4 Year experience is desirable.
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