Body Shop Manager

5 days ago

Moti Nagar Delhi Delhi, India Crowning Consulting Full time ₹ 3,00,00,000 - ₹ 5,00,00,000 per year

Job Title: Body Shop Manager

Department: Collision Repair / Body Shop

Reports To: General Manager / Service Director

Location: Delhi

Position Summary:

The Body Shop Manager oversees all operations of the collision repair department, ensuring efficient workflow, high-quality repairs, profitability, and excellent customer satisfaction. This role manages technicians, estimators, and support staff while maintaining compliance with safety and manufacturer standards.

Key Responsibilities:

  • Operational Management
  • Oversee daily operations of the body shop, including scheduling, repair processes, and workflow management.
  • Ensure timely and accurate completion of all repair jobs.
  • Monitor work quality to meet OEM and insurance standards.
  • Maintain a clean, organized, and safe work environment.
  • Financial & Performance Management
  • Develop and manage department budgets, including labor, parts, and overhead costs.
  • Set and achieve profitability and productivity targets.
  • Review and approve repair estimates, final invoices, and insurance claims.
  • Track key performance indicators (KPIs) such as cycle time, CSI (Customer Satisfaction Index), and gross profit margin.
  • Team Leadership
  • Hire, train, and mentor body shop technicians, painters, estimators, and administrative staff.
  • Conduct performance evaluations and implement improvement plans as needed.
  • Foster a positive, team-oriented culture with a focus on safety, quality, and efficiency.
  • Customer & Insurance Relations
  • Ensure excellent customer service and timely communication regarding repair status.
  • Work closely with insurance adjusters and third-party partners to resolve issues and expedite claims.
  • Handle customer concerns and complaints professionally.
  • Compliance & Safety
  • Ensure all repair work complies with OEM procedures, environmental laws, and safety regulations.
  • Maintain up-to-date certifications, tools, and training for all staff.

Qualifications:

  • Minimum 2–7 years of experience in body shop or collision center operations, including 2+ years in a management or supervisory role.
  • Strong technical knowledge of collision repair processes, refinishing, and insurance estimating systems (CCC ONE, Audatex, Mitchell, etc.).
  • Excellent leadership, communication, and organizational skills.
  • Proven ability to manage budgets, meet production goals, and deliver high customer satisfaction.
  • I-CAR Gold Class, ASE, or OEM certifications preferred.

Job Type: Full-time

Pay: ₹30, ₹50,000.00 per month

Work Location: In person

  • Shop Manager

    3 days ago

    Delhi, India New Age Medical Limited Full time

    JAIPUR BASED - SHOP IN BHAKROTA, GOOD SALARY.LOOKING TO INTERVIEW FROM TOMORROW ONWARDS - 28/09/25Job Summary: We are looking for an enthusiastic and motivated individual for a shop manager / assistant role. The candidate must have fantastic communication skills to join our team.Responsibilities:● As shop manager or assistant you would be responsible for...

  • Shop Manager

    2 days ago

    Delhi, India New Age Medical Limited Full time

    JAIPUR BASED - SHOP IN BHAKROTA, GOOD SALARY.LOOKING TO INTERVIEW FROM TOMORROW ONWARDS - 28/09/25Job Summary: We are looking for an enthusiastic and motivated individual for a shop manager / assistant role.The candidate must have fantastic communication skills to join our team.Responsibilities:● As shop manager or assistant you would be responsible for...

  • Video Editor

    4 weeks ago

    New Delhi, India The Formula Shop Full time

    Company DescriptionThe Formula Shop is a one-stop destination for curated multi-cultural personal care brands. We bring personal care products from Japan, Africa, Korea, India, and around the world to your doorstep. Our mission is to simplify personal care by understanding and addressing the unique needs of your face, hair, and body through AI-driven...

  • Video Editor

    4 weeks ago

    New Delhi, India The Formula Shop Full time

    Company Description The Formula Shop is a one-stop destination for curated multi-cultural personal care brands. We bring personal care products from Japan, Africa, Korea, India, and around the world to your doorstep. Our mission is to simplify personal care by understanding and addressing the unique needs of your face, hair, and body through AI-driven...

  • Production Manager

    1 week ago

    Delhi, Delhi, India THE Brass Shop Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job TitleProduction ManagerCompanyCocoyaya Manufacturing of Hookahs Location: Okhla Phase 2, DelhiAbout UsCocoyaya is a leading manufacturer of hookahs, committed to quality craftsmanship, innovation, and excellence. We are building out a new plant in Okhla Phase-2 and are seeking an experienced Production Manager to lead manufacturing operations, especially...

  • Shop Manager

    4 minutes ago

    New Delhi, India New Age Medical Limited Full time

    JAIPUR BASED - SHOP IN BHAKROTA, GOOD SALARY.LOOKING TO INTERVIEW FROM TOMORROW ONWARDS - 28/09/25Job Summary: We are looking for an enthusiastic and motivated individual for a shop manager / assistant role.The candidate must have fantastic communication skills to join our team.Responsibilities: ● As shop manager or assistant you would be responsible for...

  • Office Management Lead

    1 week ago

    South Delhi, India Invogue Shop Full time

    Company Description Invogue Shop is a clothing brand based in New Delhi, India, with a mission to empower customers to confidently wear the styles they love without concern for how they appear. The company embraces individuality and self-expression through fashion. With a focus on inclusivity, Invogue Shop creates designs that inspire confidence and comfort...

  • Assistant Ecommerce Manager

    1 week ago

    South Delhi, India Invogue Shop Full time

    As the Assistant Manager: Marketplace / Ecommerce at Invogue Shop, your primary responsibility is to drive revenue growth, increase brand visibility, and scale our presence across key e-commerce and quick commerce marketplaces. You will lead strategy and execution across partner platforms, ensuring catalog hygiene, promotional effectiveness, inventory...

  • Fashion Consultant

    3 days ago

    Delhi, Delhi, India Pernia's Pop-Up Shop Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Pernia's Pop-Up Shop, one of India's leading multi-designer platforms, houses top industry names & budding labels all under one roof. It's a one-stop-shop for all your luxury fashion & lifestyle needs & aims at bringing premium designer wear from across the country to the audience with ease.JOB DESCRIPTION-Deliver excellent service to ensure high levels of...

  • Script Writer

    4 weeks ago

    New Delhi, India The Formula Shop Full time

    Company DescriptionThe Formula Shop is a one-stop destination for curated multi-cultural personal care brands. We offer personal care products from Japan, Africa, Korea, India, and around the world. Our aim is to simplify personal care by understanding what your face, hair, and body truly need. We provide AI-driven guidance to suggest the right personal care...