Service Delivery Lead

3 days ago

Mumbai, Maharashtra, India Latinum HR Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role:
Senior Delivery Lead

Location:
Mumbai / Kolkata

Required:
Experience managing 1000+ FTEs is mandatory

About Latinum:

Latinum
is looking for a dynamic and experienced professional to join our team as a Senior Delivery Lead. This role is critical in driving operational excellence, managing people and processes, and leading business growth strategies. The ideal candidate will be a proven leader with deep functional expertise across finance, operations, HR, and strategy.

Key Responsibilities:

  • Oversee daily business and administrative operations while improving efficiency of internal and external processes.
  • Lead, inspire, and motivate teams to achieve organizational objectives.
  • Manage recruitment processes to attract top talent and minimize employee turnover.
  • Mentor and engage employees to align with management's vision and organizational goals.
  • Establish policies that strengthen company culture and promote long-term success.
  • Monitor company performance and recommend strategies for growth and improvement.
  • Collaborate with senior management and stakeholders on capital raising and expansion initiatives.

Skills & Qualifications:

  • Bachelor's degree in Business Administration, Accounting, Finance, or equivalent (Master's preferred).
  • Proven experience in a senior leadership/executive role within the BPO/Finance domain.
  • Strong understanding of organizational functions, including finance, HR, and operations.
  • Expertise in accounting, budgeting, financial and data analysis.
  • Exceptional leadership, communication, and organizational skills.
  • Strategic planning and business development experience.

Why Join Us?

  • Opportunity to lead large-scale operations at a senior level.
  • Work in a high-impact role with visibility to leadership and stakeholders.
  • Be part of a growing organization driving business excellence.

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