Operations Manager
2 weeks ago
Job Overview and Description
Position:
Operations Manager
Job Role:
We are looking for a dedicated
Operations Manager for daily management of Hot Air Balloon Services. Play a
key role in ensuring operational efficiency, regulatory compliance, and
high-quality service delivery.
Be a positive leader of all operational
staff and to be actively involved in and supervise all basic daily
operational procedures.
Reporting to:
Chief of Operations
Responsibilities:
Manage daily operations at the base and during
flight services.
Implement
strategic plans to enhance operational efficiency and customer
satisfaction.
Actively
monitor the compliance of all aviation regulations and safety standards.
Manage staff
scheduling, training, and performance evaluations.
Coordinate with
various departments to ensure smooth operation of all flights.
Develop and
maintain relationships with partners, regulatory bodies, and other
stakeholders.
Monitor and
manage operational budgets and expenditures.
Respond to and
resolve operational issues promptly.
Analyze data
and reports to identify trends and areas for improvement.
Lead emergency
response drills and real-life situations in accordance with established
protocols.
Maintain open
lines of communication with team members, management, and external
partners.
Skills:
Well
disciplined, punctual and professional.
Very good
leadership and team-bonding skills.
The ability
to set-up and follow procedures precisely.
Physical
strength and high level of physical / mental fitness.
Familiarity
with aviation regulations and a commitment to maintaining safety
standards.
Strong
leadership capabilities and the ability to work collaboratively.
Excellent
problem-solving, organizational, and multitasking skills.
Effective
communication skills, both written and verbal.
Proficiency in
industry-specific software and technology.
Flexibility to
adapt to a dynamic work environment and varying schedules.
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