Business Analyst

3 days ago

Mohali, Punjab, India Wits Innovation Lab Full time US$ 90,000 - US$ 1,20,000 per year

Wits Innovation Lab
is seeking a highly skilled Business Analyst with hands-on experience in DuckCreek's Distribution Management System (DMS). This role is ideal for professionals with a strong understanding of the insurance domain, who can work collaboratively with onshore teams and stakeholders to deliver document-driven insurance solutions.

Key Responsibilities

  • Act as a liaison between business stakeholders and technical teams for DuckCreek DMS-related requirements
  • Gather, analyze, and document business and functional requirements for insurance policy documents, forms, and correspondence
  • Collaborate with developers, QA teams, and product owners to ensure DMS configuration aligns with business needs
  • Facilitate requirement workshops, user story grooming sessions, and DMS document mapping exercises
  • Assist with UAT planning and execution, including defect tracking and resolution
  • Create documentation such as BRDs, FSDs, process flows, and user guides
  • Work within Agile/Scrum delivery frameworks, attending daily stand-ups and sprint ceremonies
  • Communicate effectively with onshore stakeholders across different time zones

Required Skills & Qualifications

  • 3+ years of hands-on experience with DuckCreek DMS
  • Strong understanding of P&C insurance products and processes
  • Proven experience working in offshore delivery models
  • Excellent analytical, problem-solving, and communication skills
  • Familiarity with Agile methodologies and tools like JIRA, Confluence, etc.
  • Ability to interpret XML templates and understand document generation logic (nice to have)

Preferred Qualifications

  • Prior experience working with US-based insurance clients
  • Basic understanding of other DuckCreek modules (e.g., Policy, Billing, Claims)
  • Certification in Business Analysis or Agile frameworks (e.g., CBAP, CSM)

)

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