Inside Sales Executives

2 days ago

Gurgaon New Delhi India The Search House Full time ₹ 6,00,000 - ₹ 12,00,000 per year


Role Overview:

The Inside Sales Executives will be responsible for driving sales through telesales activities, managing customer relationships, generating new sales leads, promoting products, and ensuring overall customer satisfaction. This role requires an individual with excellent communication skills, a results-driven attitude, and a strong customer-centric approach.

Key Responsibilities:

Sales & Telesales Duties:
  • Outbound Telesales: Actively generate and follow up on sales leads through phone calls, emails, and other communication channels to convert prospects into customers.
  • Inbound Telesales: Handle incoming customer inquiries, provide information, answer questions, and resolve issues to convert inquiries into sales.
  • Promote and sell Lithium-ion batteries, focusing on the EV segment, including Electric Rickshaw manufacturers.
  • Maintain and update customer profiles in CRM, ensuring accurate and up-to-date information.
  • Build and nurture relationships with key clients and stakeholders, aiming for long-term partnerships.
  • Collaborate with the sales and marketing teams to develop and execute telesales strategies and customer engagement plans.
  • Maintain sales reports to analyze trends, identify opportunities, and improve sales strategies.
  • Conduct follow-up calls to ensure customer satisfaction, foster long-term relationships, and identify upsell or cross-sell opportunities.
  • Ensure consistent achievement of daily, weekly, and monthly sales targets and quotas through effective telesales efforts.
Market & Product Promotion:
  • Conduct market research to identify new sales opportunities and potential customers within the manufacturing or energy sectors.
  • Work closely with the sales team to develop compelling sales scripts, strategies, and presentations to engage customers effectively.
  • Manage and track all sales activities, ensuring proper documentation and reporting of calls, leads, and customer interactions.
  • Drive campaigns or promotions via telesales to boost sales and customer acquisition.
Qualifications & Skills:
  • Education: Any Graduate, Any Post Graduate
  • Experience: 2-3 years of experience in telesales, inside sales, or customer relationship management, preferably in the manufacturing, energy, or technology sectors.
  • Sales Acumen: Proven track record in achieving sales targets with strong telesales and negotiation skills.
  • Communication Skills: Excellent verbal and written communication skills with the ability to establish rapport with customers.
  • Customer Focus: Strong commitment to customer satisfaction, relationship building, and solution-oriented service.
  • Organization Skills: Ability to manage multiple sales activities, prioritize effectively, and maintain a high level of detail.
Personal Attributes:
  • Proactive and results-driven approach.
  • Excellent problem-solving skills and ability to think critically.
  • Ability to work both independently and within a team environment.
  • Detail-oriented with a passion for delivering high-quality customer service.
  • Strong motivation to exceed sales goals and drive business growth.
Benefits:
  • Competitive salary with performance-based incentives.
  • Health insurance and other employee benefits.
  • Opportunities for career growth and professional development.
  • A collaborative and dynamic work environment.
Company Profile : 

Our client is a pioneering force in the energy storage industry, renowned for delivering world-class Lithium ion battery solutions that redefine quality and performance. Since its establishment in 2013, they have swiftly ascended to become a leading name in energy storage solutions design and manufacturing. With their already running plant at Bengaluru and upcoming plant in North India they plan to be the number one suppliers of EV battery solutions in India. Their relentless commitment to customer satisfaction, coupled with an unwavering dedication to making a positive impact on society, has propelled them to become one of India's fastest-growing companies in the battery sector. The company's vision is to foster a future where electric vehicles are powered by properly charged batteries, enabling seamless mobility and sustainable transportation. Manufacturing over 10,000 batteries daily, specializing in the 2-wheeler and 3-wheeler EV market segments, while also expanding into the telecom and energy storage markets to diversify their offerings and maximize their impact. Their core values of quality, customer focus, innovation, integrity, and sustainability drive everything they do, from designing and manufacturing Lithium-ion battery solutions to providing expert consulting services and technical support. If you share their passion for innovation, quality, and sustainability, and seek an opportunity to shape the future of electric mobility and energy storage, they invite you to join the Power Solutions team and embark on an exciting journey Redon is with them.

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