Information Technology
2 days ago
Job Description:AudiTree is seeking a motivated and detail-oriented IT Support Executive with 1–2 years of experience to join our team. The ideal candidate will have hands-on experience with IT infrastructure management, user account setup, and enterprise tools like ManageEngine, Sophos, and GSuite. Prior involvement in ISO certification processes is highly desirable.
Key Responsibilities:Manage and maintain user accounts, email accounts, and device provisioning. Setup and support IT infrastructure including networks, systems, and software. Handle asset and inventory management for IT equipment.
Administer and maintain security software (e.g., Sophos, ManageEngine) and endpoint protection. Support and manage GSuite (Google Workspace) tools for users. Monitor and resolve internal IT tickets and provide user support.
Assist in ISO certification process, including documentation and compliance activities. Ensure IT policies and best practices are followed throughout the organization. Collaborate with internal teams for smooth onboarding/offboarding of employees.
Provide technical support and troubleshooting for hardware, software, and network issues. Required Skills and Qualifications:Bachelor's degree, preferably in Information Technology or related field.1–2 years of relevant experience in IT support or system administration. Working knowledge of ManageEngine, Sophos, and GSuite.
Familiarity with IT asset management and inventory tracking. Experience in assisting or supporting ISO certification/compliance process. A proactive and self-motivated team member with the ability to take ownership of IT tasks.
Capable of working independently, with willingness to escalate issues when needed. Good communication skills and a proactive attitude. Ability to document IT processes and maintain records.
Work Environment:AudiTree is a fully remote firm. All team members work from home, requiring proficiency with virtual collaboration and comfort in a remote work setup.
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