Desktop Support Engineer

2 days ago


Navi Mumbai, Maharashtra, India Rigved Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Dear Candidates,

We are hiring for the position of "Desktop Support Engineer", Kindly find below details.

Payroll Company Name : Rigved Technologies )

Job Location : Mahape, Navi Mumbai

Experience Required : 1+Years

Designation : Desktop Support Engineer

Mode of Interview : Face to Face

Scope of the Engineer

  1. Troubleshoot and resolve day to day IT support for Laptop, Desktop, RF HHD, Printers, Network devices. Wifi access points
  2. IT vendor management. Coordinate with external vendors for IT equipment's and support.
  3. Need Off-shore Manage service for all the network and other related activities if the on-site engineer needs to escalate to L3 support.
  4. Laptop, Desktop, server, network devices Licences
  5. Cloud operation support if it comes in future
  6. Work independently, providing On-site/Offshore support for client systems
  7. Provide technical support to customers via phone, email, chat or at site
  8. Document and track customer issues using a ticketing system.
  9. Client system Operating system images and deployment for an Industrial client.
  10. Install Infra components, such as servers, network devices, power supplies, blade enclosures with support of off-shore team
  11. Support of Email systems.


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