Quality Manager BPO/Manager Quality/ BPO Quality Manager

Job Description: The role of Quality Manager (IC role) is responsible for driving Quality Assurance in a customer-centric BPO environment with a strong focus on cloud services support operations. The position requires proven expertise in quality frameworks, compliance standards, and continuous process improvement. Responsibilities: Develop & implement...

Job Summary:We are seeking a highly motivated and detail-oriented Assistant Manager Quality to join our BPO operations team. The role involves managing quality frameworks, driving continuous improvement initiatives, ensuring compliance with client and organizational standards, and leading a team of quality analysts to deliver excellence in customer...

Leading BPO in HyderabadHiring for Sr Quality AnalystInternational Technical Voice ProcessMust have minimum 1 year experience in Quality in International BPO in Technical Voice processMust have Experience in International BPOOnly GraduateCTC UPTO 7.2LPA5 Days WorkingShifts 24*7Looking for only Immediate joinersResponsibilities:• Monitors, evaluates and /...

Job Description Fireblaze Technologies (Nagpur HQ), in collaboration with Hyderabad franchise partner StatMind AI Technologies, is expanding into the BPO sector and launching a large-scale BPO Call Center Project in Hyderabad. We are seeking an Experienced BPO Call Center Manager to lead and manage our BPO operations, ensuring seamless service delivery,...

Job DescriptionJOB PURPOSE:To provide direction and support to Delivery Quality and liaison with Process improvement team to perform defined set of activities, which result in systemic solutions leading to continual, and breakthrough improvement of service deliveryPRIMARY DUTIES AND RESPONSIBILITIES:- Manage a team of 5-10 DQ TLs spread across different...

**About Client**: A leading BPO Organization Role : Quality Assurance A. Experience and Skill - Education: Under Graduated Degree and/or Graduate with equivalent experience in Finance/Accountancy/Economics/Statistics. - Should have 2 Years of experience in the BFS Domain Preferably Investment or Wealth & Asset Management activities Asset set up, pricing,...

Job Information Date Opened 09/11/2025 Job Type Full time Industry Other Work Experience 5+ years Salary ₹40,000+ City Hyderabad State/Province Telangana Country India Zip/Postal Code About Us Fireblaze AI School is a part of Fireblaze Technologies which was started in April 2018 with a Vision to Up-Skill and Train in emerging technologies. Mission...

Job InformationDate Opened09/11/2025Job TypeFull timeIndustryOtherWork Experience5+ yearsSalary₹40,000+CityHyderabadState/ProvinceTelanganaCountryIndiaZip/Postal Code500001About UsFireblaze AI School is a part of Fireblaze Technologies which was started in April 2018 with a Vision to Up-Skill and Train in emerging technologies.Mission Statement"To Provide...

Job Title: Quality Analyst Work Location: Oliva Corporate Office, Begumpet, Hyderabad Email for Applications: Roles & Responsibilities: Monitor inbound and outbound calls, chats, and emails to assess service quality. Evaluate interactions using scoring sheets and document findings accurately. Ensure compliance with company policies and regulatory...

Job Title: Quality AnalystWork Location: Oliva Corporate Office, Begumpet, HyderabadEmail for Applications: Roles & Responsibilities:Monitor inbound and outbound calls, chats, and emails to assess service quality.Evaluate interactions using scoring sheets and document findings accurately.Ensure compliance with company policies and regulatory...