
AM/DM - IT Infrastructure Admin(IT MES)
2 hours ago
Summary
Monitoring and Managing Plant technology operations and ensure tech support in day-to-day activities covering EOL, MES, Barcode Scanners, Hardware, software, etc.,
Ensure high availability of technologies like - LAN, WAN, FIREWALL, Wired & Wireless, etc.,
L2 Support for Server room & computer host systems including hardware, software and equipment such as AC, UPS, Fire Protection, etc
Roles and Responsibilities:
- Managing day-to-day IT operations, including but not limited to monitoring system performance, configuration, maintenance, and repairs
- End to end ownership for managing Plant technology operations, address support challenges and be the point of contact for any escalations, manage customer relation on IT / Network Infrastructure.
- Understanding /Good Knowledge of Plant Technologies like EOL , MES , Barcode Scanning, Machine Protocols used in shop floor operations
- Expertise in managing IT help desk environment, Incident / change / Patch management / security hardening to support IT / Network systems and end users.
- Strong networking concepts, support and ensure high availability LAN, WAN, Firewall, DHCP, AD, LAPS, DNS, TCP/IP, VPN, Wired and Wireless technologies.
- L2 Support for Server room and computer host systems including hardware, software, and equipment such as air-conditioning system, uninterrupted power system (UPS), and fire protection system.
- Should have vendor, supplier, OEM and service provider management experience.
- Minimum 8+ years in managing technology operations for a mid / large size organization.
- Ensuring that records of system downtime and equipment inventory are properly maintained.
- Troubleshooting as required, which further leads to problem-solving efforts often involving outside vendors and other support personnel within the organization.
- Professional with experience and a deep understanding of managing a customer focused, client facing 24/7 operations function.
Desired Candidate Profile
- Graduate (Any) however, B. Tech/B. E. is preferred
- 10+ Years of progressive experience in IT Infrastructure, automobile industry background will be an added advantage.
- Problem solving and analytical skills.
- High level of integrity and dependability with a strong sense of urgency and results orientation.
- Strong Communications Skills (both written & verbal).
- Ability to learn quickly and implement new technologies in a rapid, demanding, and changing environment.
- Please share your resume on
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