Current jobs related to Director - Product Design - Bengaluru, Karnataka - Freshworks

  • Director of Design

    2 weeks ago

    Bengaluru, Karnataka, India PayU Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We're Hiring: Director of Design at PayUAre you a design leader passionate about shaping the future of fintech? PayU is looking for an exceptional Director of Design to join our growing team and drive design excellence across our product ecosystem.What You'll Do: Lead and mentor a talented team of designers across multiple product lines • Define and...

  • Director of Product Management

    3 days ago

    Bengaluru, Karnataka, India JFrog Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    At JFrog, we're reinventing DevOps to help the world's greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you're willing to do more, your career can take off. And since software plays a central role in everyone's lives, you'll be...

  • Senior DFT Engineer

    4 weeks ago

    Bengaluru, Karnataka, India Director Full time

    Role & responsibilities :We are seeking an experienced Senior Design for Testability (DFT) Engineer with a proven track record in implementing and optimizing DFT methodologies for complex SoCs and ASICs. The ideal candidate will have deep expertise in scan insertion, ATPG, MBIST, and JTAG along with strong knowledge of ASIC design flows and tape-out...

  • Product Director

    6 days ago

    Bengaluru, Karnataka, India Paytm Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per year

    Product Management - Director - Risk (Data Privacy & Protection) About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and...

  • Product Director

    1 week ago

    Bengaluru, Karnataka, India Paytm Full time ₹ 2,00,00,000 - ₹ 2,50,00,000 per year

    Product Management - Director - Risk (Data Privacy & Protection)About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and...

  • Industrial Designer

    3 days ago

    Bengaluru, Karnataka, India Lesmor Design Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Full-Time Industrial Designer for Urban Mobility - Immediate JoiningNote: Please only apply with a link to your work/portfolio.We are hiring for an urban mobility startup project is developing a clean-sheet, autonomous mobility platform and it's related infrastructure. The company has completed the development of it's first prototypes and plans to develop...

  • Director - Product Design (AI Experience)

    1 week ago

    Bengaluru, Karnataka, India Freshworks Full time ₹ 15,00,000 - ₹ 45,00,000 per year

    Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become...

  • Director - Product Design (AI Experience)

    5 days ago

    Bengaluru, Karnataka, India Freshworks Full time US$ 1,50,000 - US$ 2,00,000 per year

    Company Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...

  • Design Director, Platform

    1 week ago

    Bengaluru, Karnataka, India Circles Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Standard Title - Director, Platform DesignRole - Design Director, PlatformLocation - BangaloreAbout UsFounded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their...

  • Product Marketing Director

    1 week ago

    Bengaluru, Karnataka, India Freshworks Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Director - Product Marketing Company Description At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and...

Director - Product Design

2 weeks ago

Bengaluru, Karnataka, India Freshworks Full time US$ 1,50,000 - US$ 2,00,000 per year
Company Description

Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There's another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Job Description

Why does enterprise software have to be complex, clunky, and hard to use?

At Freshservice, we're on a mission to uncomplicate enterprise software. We believe powerful tools don't have to come with a steep learning curve and that great design is the bridge between complexity and clarity.

Freshservice is a modern, intuitive AI-powered ITSM platform from Freshworks, trusted by thousands of organizations globally. Recognized for ease of setup and simplicity at scale, we are doubling down on design as a strategic differentiator, especially as we deepen our footprint with large, sophisticated enterprises.

If you're someone who craves the challenge of transforming complexity into elegant, user-centered solutions, and you believe enterprise users deserve the same quality of experience as consumers, this is the role for you.

About the Role

We are looking for an exceptional Director of Product Design to lead and scale a world-class design team focused on creating seamless, intuitive experiences across Freshservice. In this role, you will:

  • Build, manage, and inspire a talented, diverse, and inclusive team of product designers and managers.

  • Lead design strategy and execution across multiple surfaces web, mobile, and platform experiences.

  • Translate complex IT and operations workflows into simple, contextual, and delightful user journeys.

  • Partner deeply with Product, Engineering, UX Research, Content, and Data teams to deliver cohesive, high-impact solutions.

  • Drive cross-functional alignment on product and design priorities, balancing long-term vision with short-term execution.

  • Embed usability, accessibility, and design systems thinking into our product development lifecycle.

  • Represent design at senior leadership levels, influencing roadmaps and business priorities.

  • Nurture and grow design leaders, foster a strong design culture, and scale operational excellence.

Qualifications

  • 14+ years of product design experience, ideally in B2B SaaS or enterprise software environments.

  • 6+ years of proven success in building and leading high-performing design teams and managing managers

  • A strong portfolio demonstrating your ability to simplify complex systems and deliver elegant, scalable solutions.

  • Experience driving product design strategy and collaborating effectively with cross-functional teams.

  • Background in research-informed design and familiarity with analytics tools to drive design decisions

  • Strong visual, interaction, and systems design craft with a keen eye for detail and consistency.

  • Excellent communication and storytelling skills, with experience aligning stakeholders across regions and functions.

  • Deep empathy for users and a passion for solving real problems in meaningful ways

Additional Information

Why Join Us

Design Vision

At Freshservice, we're redefining enterprise IT making it effortless, intuitive, and intelligent.

Our North Star: Uncomplicate enterprise solutions by turning complexity into clarity and power into simplicity.

We design AI-powered experiences that are:

  • Seamless to onboard

  • Delightful to use

This is more than a design leadership role it's a chance to change how people experience enterprise software. Freshservice is scaling rapidly, and design is at the center of that transformation. We're looking for a leader who believes simplicity is a strategy, and who's ready to help redefine what enterprise software can feel like.

If you're tired of powerful but painful software and want to build products that just make sense, let's build the future together.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.