Manager -Tech Project Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

As a Mgr-Tech Project Management, you will be required to leverage technical knowledge to drive delivery of multi-disciplinary programs across technical, regulatory, and business requirements—from beginning to end, translate business objectives into execution strategy, anticipate, track, and resolve risks, dependencies, and impediments to project delivery.

• Bachelor's Degree in technical discipline or equivalent work experience required; advanced degree preferred
• Certifications in project management methodologies is preferred
• 8+ years in program delivery and project management
• Experience with Agile/ SAFe/ Lean methodologies a plus
• Experience managing multiple initiatives, priorities and teams

• Technical knowledge sufficient to understand and discuss technical challenges and systems design
• Ability and aptitude to learn new technical skills quickly.
• Working understanding of major coding languages to track delivery challenges and support solutioning
• Experience writing technical documentation
• Ability to manage cross-functional projects with technical dept
• Strong understanding of organizational, product, and industry standard metrics.
• Ability to leverage metrics to diagnose problems and improve delivery
• Ability to collaborate across teams and able to build and leverage strong working relationships and bring different opinions to consensus
• Understanding of the full life cycle of product development, from concept to delivery, including Test Driven Development (TDD)
• Ability to manage the post-production processes, drive quality, and implement testing best practices
• Technical problem solving and issue-resolution abilities
• Ability to maintain a high attention to detail in a deadline-driven work environment
• Strong verbal and written communication skills with demonstrated experience engaging and influencing cross-functional stakeholders and senior leaders
• Strong understanding of interconnections between various business priorities
• Demonstrated knowledge of project management process, project management software tools, templates, and management techniques.
• Strong ability to manage change in a dynamic environment and influence others without direct authority

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.