Global Service Center

1 day ago

Bengaluru, Karnataka, India Millennium Full time ₹ 25,00,000 - ₹ 45,00,000 per year

Job Function Summary
The firm is looking to recruit an accomplished and dynamic individual with strong execution skills to set up a world class Global Service Center for Finance, based in Bengaluru, India.

Principal Responsibilities
Build up Finance GSC

  • To build and develop a Finance Global Service Centre
  • Develop effective, professional and client focused teams who strive for continuous improvements

Transition of work

  • Responsible for the effective transition of global processes from regional teams to the Finance Service Center
  • Responsible for excellent operational delivery of centralized tasks, month-end close and financial reports

Quality of deliverable and measurement

  • Build the framework and infrastructure to measure and report on quality service delivery, risk and audit
  • Partner with key stakeholders to align on service delivery expectations, critical standards and requirements and process changes

Process improvement

  • Build capabilities with the team for continued process re-engineering
  • Act as a change agent to drive innovation and process improvements for more globally consistent processes and standards
  • Develop robust business continuity plans for continued service delivery

Point of escalation

  • Work closely with the global Finance teams
  • Act as the final escalation point within the Finance Global Service Center in India and be responsible for and partner with various core infrastructure teams
  • Provide oversight of all teams in the Bengaluru Finance Global Service Center

Qualifications/Skills Required

  • About 15 to 20 years with experience in or exposure to various finance functions (e.g. financial reporting, financial operations, compensation or FP & A)
  • Experience and/ or involvement in building/ expanding and leading a Finance Service Center, including process transition
  • Ability to effectively plan, set priorities and manage several complex projects simultaneously
  • Excellent communication and stakeholder management skills
  • Strong interpersonal and client service skills

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