
Facility Executive
1 week ago
Job Title
Facility Executive - Soft ServiceJob Description Summary
Job Description
[Site Operation]
- [Direct the planning and delivery of all facility related and administrative support services and activities at the site on a day-to-day basis.
- Makes periodic inspections of the office building(s) and equipment to determine if janitorial, security and other services
- Ensure Sites House keeping upkeep is maintained as per required standards
- Maintain 52 Week HK PPm Calender.
- Assigns and reviews work of subordinates, gives instructions, maintains discipline and resolves difficult buildings and grounds maintenance and security/safety problems.
- Innovate, suggest and implement energy management ideas.
- Oversees the inventory, rental, repair and maintenance of office equipment.
- Analyze/ recommend solution on the complaint analysis.
- Maintains compliance with departmental audit procedures, and Client management policy.
- Manage the office services needed to support department operations.
- Supervises the staff involved in performing the functions of the assigned units.
- Develops and establishes policies and objectives consistent with those of the organization to ensure efficient and safe operation.
- Responsible for overall upkeep of the site to high standards of Soft Service operations, maintenance and cleanliness.
- Data gathering and reporting on all facility operations.
- Periodically check / amend checklist, operation steps, spares parts consumption analysis.
- Work in co ordination with Client on day-to-day activities.
- Organize and coordinate formal monthly meetings with Client and vendors.
- Conduct monthly reviews individually with the various departmental managers – technical, soft services etc..
- Preparation of Daily, Weekly and Monthly reports for Client as per the prescribed format.
- Arrange for monthly bills to be submitted to the Client.
- Coordinating for payments of the site contractors and sub vendors.
- Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and industry standards.
People management
- Training of onsite Employees
- Counselling of employees
- Resolving grievances of onsite team
[Technical Management]
- Maintenance of building infrastructure.
- Timely reporting of all updates to management.
- HK/Toiletries inventory and record management. Co-ordination with vendor for spares and PPM work.
- Co-operation with internal team for smooth soft skill operation. [please insert]
Other
- Proactively review workplace systems / processes to innovate and continuously improve the business performance and workplace experience
- Performs other duties as requested by your direct manager
- Occasional requirement to work extended hours during peak times or to assist with major functions/events
- Development of operational standards / playbooks / operating manuals for all aspects of the business
General Responsibilities
- Articulate and live the Cushman & Wakefield culture, model organisational values and required behaviour and hold others (employees and peers) accountable for their actions by identifying and acting on behaviour which is inconsistent with agreed standards
- Comply with all Cushman & Wakefield systems that are in place to meet the health and safety obligations of the organisation
- Work safely and avoid placing yourself or anyone else's health and safety at risk by your acts or omissions
- Comply with Cushman & Wakefield Environmental policies and adhere to procedures and work instructions that are relevant to your activities
- Actively participate within a community or practice group by sharing information and strategies that result in the best outcomes for the client and Cushman & Wakefield
- Understand the Cushman & Wakefield brand and expertise of services delivered to ensure all opportunities to provide a full-service offer to clients and staff is available
- Comply with Cushman & Wakefield policy
- [20 Yrs experience in technical field]
- Worked with MNC / IPC companies in similar role
- Diploma in Industrial Electronics
- On Hand Experience on MEP Equipment
- Trouble shooting and RCA capabilities
Occupation specific capabilities:
Attention to Detail
- Planning & Organization
- Time Management
- Financial Acumen
- Communicate Effectively
- Business Writing
- Manages Risk & Compliance
- Systems & Data Management
Organisational Core capabilities:
- DRIVEN: We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.
- RESILIENT: We tackle challenges with grit. We navigate uncertainty with courage and adapt to deliver impactful outcomes.
- INCLUSIVE: We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.
- VISIONARY:
We foster forward thinking. Our continuous quest for improvement is guided by our desire to design a better future for our colleagues, clients and communities. - ENTREPRENEURIAL:
We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.
DRIVEN: We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.
Individual Contributors
- Proactively sets and pursues ambitious goals that advance client and colleague success, articulating the anticipated impact.
- Breaks down goals into actionable tasks and routinely reviews progress to overcome obstacles and ensure timely achievement.
- Actively communicates with stakeholders to align objectives and progress reports, demonstrating accountability and a commitment to exceeding expectations.
People Managers
- Cultivates a culture deeply invested in elevating client and colleague success, always looking to contribute that critical '1% more'.
- Encourages and supports team members to set and achieve goals that stretch their capabilities while remaining achievable.
- Facilitates access to resources and removes obstacles, ensuring the team can fulfill their commitments and drive impactful outcomes.
Executives
- Strategically connects team initiatives to the company's mission and client success, communicating the value of these actions both internally and externally.
- Identifies and dismantles barriers to progress, ensuring the team has the momentum and support needed to deliver on commitments.
- Engages with stakeholders to forge strong alignments, facilitating the delivery of innovative solutions that propel the organization forward.
RESILIENT: We tackle challenges with grit. We navigate uncertainty with courage and adapt to deliver impactful outcomes.
Individual Contributors on outcome
- Proactively identifies issues and contributes to solutions, demonstrating adaptability to evolving circumstances.
- Regularly develops and communicates contingency plans ('Plan B') to ensure continuous progress towards objectives.
- Embraces a learning-oriented approach, analyzing and sharing lessons from mistakes to foster collective knowledge.
- Demonstrates agility in adjusting to changing priorities and maintains progress with a focus delivery.
People Managers
- Leads change effectively by translating it into actionable steps for the team and addressing uncertainties head-on.
- Effective communicator, guiding teams through transitions with clear communication.
- Encourages the team to think creatively about solving problems, assessing, and implementing alternative strategies for success.
- Coaches team members to build their resilience, fostering a culture that values adaptability and collective problem-solving.
Executives
- Seizes opportunities in uncertain times, aligning team actions with broader organizational goals and client needs.
- Ensures organizational agility by seeking and encouraging alignment across different teams during change.
- Models resilience by focusing on strategic goals, enabling the organization to navigate and grow through adversity.
INCLUSIVE: We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions
Individual Contributors
- Demonstrates thorough consideration of diverse perspectives and feedback before finalizing tasks, ensuring collective agreement on deliverables.
- Practices active listening, valuing others' contributions as opportunities for learning and growth.
- Actively seeks feedback and integrates it into work processes, enhancing personal and team performance.
- Aligns personal conduct with Cushman & Wakefield's code of conduct, fostering a culture of respect and integrity.
People Managers
- Fosters a collaborative team environment inviting diverse perspectives to enrich decision-making and trust-building.
- Regularly reviews and adjusts team processes and policies to ensure equitable opportunities for all colleagues.
- Provides constructive feedback while welcoming different viewpoints to promote a two-way dialogue for continuous improvement.
- Recognizes, rewards, and holds the team accountable for contributing to an inclusive culture and practices.
Executives
- Ensures the implementation of diverse and equitable processes within their remit, aligning with strategic inclusion goals.
- Serves as a trusted advisor by representing and advocating for many perspectives in decision-making forums.
- Cultivates a community where teams are encouraged to engage in reflective practices and contribute to the greater good of society.
- Leads by example in incorporating a growth mindset, sharing knowledge and opportunities broadly, and promoting cross-functional collaboration without immediate self-interest.
VISIONARY: We foster forward thinking. Our continuous quest for improvement is guided by our desire to design a better future for our colleagues, clients and communities.
Individual Contributors
- Consistently demonstrates curiosity by asking insightful questions to gain a deeper understanding and drive innovation.
- Leverages new knowledge to propose solutions that enhance outcomes for clients and colleagues.
- Proactively considers the future implications of actions, contributing to long-term strategic goals.
- Embraces calculated risks in pursuing innovation, recognizing that valuable lessons often come from unconventional attempts.
People Managers
- Articulates and instills a clear and compelling vision of the department's future that motivates continuous improvement.
- Fosters opportunities for team members to seek clarity, learn, and contribute to the department's vision.
- Cultivates a departmental philosophy that challenges the status quo, aligning with positive organizational change and innovation.
Executives
- Establishes forward-thinking processes and policies that are in harmony with the evolving vision of the organization.
- Recognized as an internal expert, contributing thought leadership on key topics that shape the organization's future.
- Champions initiatives that connect the organization's vision with community advancement and public service.
- Demonstrates servant leadership by guiding the organization to prioritize the well-being and growth of internal and external communities.
ENTREPRENEURIAL: We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.
Individual Contributors
- Demonstrates initiative by proactively identifying opportunities for improvement and leading projects that contribute to business goals.
- Exhibits a bias for action by eagerly volunteering for new challenges and swiftly implementing solutions.
- Takes full ownership of outcomes by setting ambitious targets and rigorously tracking progress against objectives.
- Supports peers and collaborates across departments, sharing knowledge and skills to empower the team.
People Managers
- Encourages team members to take the initiative, fostering a climate where proactive problem-solving is rewarded.
- Cultivates a bias for informed action, valuing swift decision-making and pursuing solutions.
- Owns the team results, ensuring clear accountability and celebrating successes while learning from setbacks.
- Empowers team, delegates effectively, and provides resources for autonomy and growth.
Executives
- Leads by example in taking initiative and championing projects that address market trends and client needs.
- Displays a strong bias for action by quickly mobilizing resources and support for initiatives.
- Assumes accountability, celebrating achievements, and instituting a learning culture from various outcomes.
- Empower others to take charge of initiatives, ensuring a culture where entrepreneurial thinking is valued at every level.
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