Customer Care

6 days ago


Faridabad, Haryana, India georgia foods company Full time ₹ 18,000 - ₹ 2,50,000 per year

About the Role:

We are looking for a smart, detail-oriented team member who can handle customer communication, admin coordination, and basic inside sales support. This role is critical to ensure smooth daily operations and follow-ups across platforms.

Key Responsibilities: Customer Support

  • Respond to customer queries on WhatsApp, Instagram, email & marketplaces
  • Handle order status updates, returns, delays, and resolution cases

Order Coordination

  • Generate shipping labels, update tracking details
  • Work with delivery partners to resolve delivery issues
  • Coordinate replacement or sample shipments

Admin & Coordination

  • Maintain inventory, returns, and payment records in Excel/Google Sheets
  • Follow up with account managers (Amazon, Flipkart, etc.)
  • Assist with paperwork, reimbursement updates, and team coordination
  • Call shortlisted candidates for interviews and follow up with new hires

Inside Sales & Lead Follow-up

  • Respond to IndiaMART and JustDial leads
  • Follow up on warm leads via WhatsApp/call
  • Help create and send quotations or basic product info

What We're Looking For:

  • Good spoken & written communication skills
  • Basic Excel/Google Sheets knowledge
  • Organized and proactive, able to follow up without reminders
  • Willingness to learn and grow into a broader role
  • Prior experience in D2C, FMCG, or ecommerce is a plus

Why Join Us?

  • Get hands-on exposure to a growing FMCG brand
  • Opportunity to grow into roles across operations, marketing, or sales
  • Be part of a mission-driven team building healthier everyday foods

Job Type: Full-time

Pay: ₹18, ₹25,000.00 per month

Education:

  • Diploma (Required)

Language:

  • English (Required)

Location:

  • Faridabad, Haryana (Required)

Work Location: In person



  • Faridabad, Haryana, India kayakalp global Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Manage incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call...


  • Faridabad, Haryana, India Jiva Ayurveda Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Role & responsibilitiesTaking incoming calls of customers and capturing important details in the systemUnderstand the customer's query and provide resolutionDoing outbound calls to customers and attending their queries, helping them take consultations with DoctorsPreferred candidate profileHave at-least 6 months calling work expknows basis computer and...


  • Faridabad, Haryana, India kayakalp global Full time ₹ 11,000 - ₹ 1,80,000 per year

    Manage incoming phone callsGenerate sales leads.Identify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods/toolsKeep records of customer interactions, process customer...


  • Faridabad, Haryana, India Jiva Ayurveda Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role & responsibilitiesTaking incoming calls of customers and capturing important details in the systemUnderstand the customer's query and provide resolutionDoing outbound calls to customers and attending their queries, helping them take consultations with DoctorsNote-this is a Part time role timings will be 5PM-10PM (evening shifts) (only male)


  • Faridabad, Haryana, India Hobfit Full time US$ 60,000 - US$ 1,20,000 per year

    Company DescriptionHobfit is reimagining women's health by combining medical care, AI-powered workouts, and habit-driven coaching, all rooted in science. We help women manage various health issues through a personalized blend of medical expertise, smart movement, and culturally relevant nutrition. Our platform is trusted by over 5,00,000 users and supported...


  • Faridabad, Haryana, India beBeeCustomer Full time ₹ 1,80,000 - ₹ 2,50,000

    Job DescriptionWe are seeking a skilled Sales and Customer Service Representative to make outbound calls, attend inbound customer calls, and provide support regarding orders, product inquiries, and complaints.Key Responsibilities:Make outbound calls to potential customers and explain Ayurvedic products offered by the company.Attend inbound customer calls and...


  • Faridabad, Haryana, India Jiva Ayurveda Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Roles and ResponsibilitiesDoing Outbound calls to customers and capture important details in the systemDocument accuratelyMeet the basic targets with high fatal error accuracy and overall AccuracyDo Outbound calls to patients and attending to their queries and helping them take consultations with Ayurveda doctorsConvert leads into appointments.Desired...


  • Faridabad, Haryana, India Specscart. Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    About SpecscartSpecscart is the fastest-growing eyewear business in the UK, revolutionising the industry by redefining how people perceive eyeglasses. Over the past seven years, we have achieved an impressive year-on-year growth rate of 98%. With three smart retail stores across the UK, a state-of-the-art glazing lab in Manchester, and an e-commerce platform...


  • Faridabad, Haryana, India Jiva Ayurveda Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Description:Taking incoming calls of customers and capturing important details in the systemUnderstand the customer's query and provide resolutionDoing outbound calls to customers and attending their queries, helping them take consultations with DoctorsDesired Candidate ProfileGood verbal and written Communication Skills (Hindi, Basic English & No MTI...


  • Faridabad, Haryana, India Jiva Ayurveda Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Roles and ResponsibilitiesTaking Incoming calls of customers and capturing important details in the system.Understand the customer's query and provide resolution.Document accurately.Doing Outbound calls to customers and attending to their queries and helping them take consultations with doctors.Desired Candidate ProfileGood verbal and written Communication...