
Office Admin/Receptionist
2 weeks ago
We are looking for a professional and customer-oriented Office Admin / Receptionist to be the first point of contact at our yoga studio. This role plays a key part in creating a welcoming and positive experience for all clients, while also supporting the smooth day-to-day functioning of the studio.
In addition to front desk responsibilities, the selected candidate will also be responsible for handling sales-related activities and achieving set monthly targets related to client enrollments and wellness program conversions.
Key Responsibilities:
- Greet and assist clients and visitors with warmth, courtesy, and professionalism.
- Clearly communicate information about our yoga therapies, classes, and wellness programs.
- Guide potential clients through the enrolment process and provide ongoing support to improve client retention.
- Handle front desk operations, including appointment scheduling, managing inquiries, and processing payments.
- Maintain accurate and up-to-date customer records in the studio's software and database.
- Actively promote studio services and membership packages to new and existing clients.
- Take ownership of sales performance and work towards meeting monthly sales/enrollment targets.
- Collaborate with the internal team to enhance client satisfaction and contribute to studio growth.
- Ensure the reception area remains clean, organised, and welcoming at all times.
Required Skills:
- Excellent communication and interpersonal skills.
- Strong ability to build rapport and understand client wellness needs.
- Basic proficiency in computer operations and familiarity with data entry and CRM or studio management software.
- Good organizational and multitasking abilities with attention to detail.
- Self-motivated and target-driven approach to work.
- Prior experience in customer service, front desk, or sales roles is a plus.
Job Type: Full-time
Pay: ₹10, ₹20,000.00 per month
Work Location: In person
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