Category Manager

3 days ago

Chennai, Tamil Nadu, India Reliance Retail Full time

Job Title: Category Manager

Department: Category & Merchandising

Location: Chennai

Employment Type: Full-time

Job Summary

The Category Manager plays a pivotal role in driving growth, profitability, and operational efficiency across pharmacy, OTC, and wellness categories on our e-commerce platform. This position entails formulating category strategies, enhancing product assortment, overseeing vendor partnerships, and delivering an unparalleled customer journey. The ideal candidate will possess exceptional analytical skills, in-depth market knowledge, and relevant experience in e-commerce or retail, ideally within the pharmacy sector.

Key Responsibilities

  • Create and implement category strategies that support overall business goals.
  • Administer pharmaceutical, OTC, health, and wellness product lines.
  • Discover and introduce new products, brands, and assortment expansion opportunities.
  • Lead supplier onboarding, conduct negotiations, and foster vendor relationships to secure optimal pricing, margins, and service standards.
  • Assess sales data, customer behavior, and market intelligence to enhance category performance.
  • Improve pricing structures, promotional activities, and discount plans to meet revenue and profit objectives.
  • Forecast inventory needs, manage demand planning, and collaborate with the supply chain to ensure product availability.
  • Work closely with marketing, operations, and product teams to deliver campaigns and elevate customer experience.
  • Track key metrics such as sales, conversion rates, stock position, and profitability, and implement corrective measures as needed.
  • Guarantee adherence to pharmacy regulations and maintain quality benchmarks.

Skills & Qualifications

  • Bachelors degree in Business, Pharmacy, Healthcare, or a related discipline (MBA is an advantage).
  • 36 years of experience in category management, merchandising, or product management.
  • Previous experience in e-commerce or retail; background in pharmacy or healthcare categories is highly preferred.
  • Excellent analytical thinking, negotiation, and communication capabilities.
  • Competence in Excel, Google Sheets, MIS, and analytics software.
  • Proven ability to juggle multiple stakeholders in a dynamic and fast-paced setting.

Key Competencies

  • Strategic thinking
  • Data-driven decision-making
  • Vendor and relationship management
  • Problem-solving skills
  • Market awareness
  • Cross-functional teamwork

What We Offer

  • Attractive salary with performance-based incentives
  • A dynamic, fast-paced, and growth-oriented work atmosphere
  • Chance to contribute to innovative e-commerce projects
  • Opportunities for career advancement and skill development

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