IT Product Manager

Overview

We are seeking an experienced Product Manager, Salesforce to join our dynamic Bangalore team. This role is crucial in driving the strategic direction, implementation, and continuous improvement of our Salesforce platform, specifically Salesforce CPQ, to meet evolving business objectives and ensure alignment with compliance standards including SOX and IT General Controls. The successful candidate will possess deep functional expertise in Salesforce and Quote-to-Cash processes with demonstrated ability to effectively partner with cross-functional technical and business stakeholders.

What You'll Do

Salesforce Product Management and Execution:

• Act as the subject matter expert (SME) and product owner for and Salesforce CPQ, driving the strategic direction and ongoing management of Quote-to-Cash, Service Contracts, and Entitlement Management processes integrated across Salesforce and NetSuite applications.
• Facilitate end-to-end Opportunity-to-Invoice processes, ensuring seamless and effective system integrations and data governance.
• Prepare clear, detailed user stories, acceptance criteria, workflow diagrams, use cases, and data mapping documents based on defined business requirements and priorities.
• Ensure timely, quality delivery of new Salesforce features and enhancements through active collaboration with development, QA, and deployment teams.

Compliance & Governance:

• Ensure all Salesforce solutions adhere strictly to SOX compliance, ITGC policies, business controls and established data governance standards.
• Proactively collaborate with internal and external auditors to address compliance requirements, provide necessary documentation, and ensure audit readiness in system configurations and transactional flows.

Stakeholder Communication and Training:

• Develop and deliver comprehensive training documentation and conduct interactive training sessions for stakeholders and end-users, ensuring smooth adoption and effective use of implemented solutions.
• Communicate clearly and effectively the solution impacts, implementation timelines, changes, and compliance considerations to technical and business stakeholders, both locally and globally.

Cross-Functional Collaboration & Agile Excellence:

• Partner closely with cross-functional and global stakeholders, proactively identifying interdependencies, managing priorities, and mitigating risks associated with Salesforce system integration and business processes.
• Actively engage in Agile ceremonies including sprint planning, backlog grooming, modeling sessions, sprint demos, and retrospectives, ensuring clarity and priority in the product backlog at all times.

Experience You'll Need

• Bachelor's degree in Information Technology, Computer Science, Business Administration or related discipline.
• Experience using Salesforce Data Loader and writing SQL queries for data migration and integration projects.
• Ability to write SQL and/or SOQL queries to extract and analyze data from Salesforce objects
• Minimum of 5-10 years progressive experience as a Salesforce CPQ Business Analyst or Salesforce Product Manager with hands-on Salesforce implementation and support.
• Deep subject matter expertise in Quote-to-Cash, Opportunity-to-Invoice, Service Contracts, and Entitlement processes using Salesforce and downstream integrated platforms such as NetSuite.
• Extensive experience in Salesforce CPQ including end-to-end configuration and pricing implementation covering product bundling, guided selling, attributes, product rules, discounting methodology, pricing setup, and contract renewal management.
• Strong familiarity with Advanced Approvals processes including Quote and Quote Line-level approvals and Smart Approvals.

Skills & Abilities:

• Proven capability in documenting clear user stories, acceptance criteria, functional requirements, detailed process flows, and use cases, supported by strong data analytical skills.
• Agile methodology expertise with demonstrated competencies in leading backlog grooming, sprint planning sessions, sprint demos, and retrospectives.
• Exceptional analytical thinking, root-cause analysis, and problem-solving capabilities.
• Outstanding communication (written, verbal), interpersonal, and presentation skills, effectively engaging with both technical and non-technical audiences at all organizational levels.
• Self-motivated individual with strong organizational abilities and demonstrated skills in rapidly adapting and succeeding within fast-paced environments.

Nice To Have:

• Salesforce CPQ Certification strongly preferred
• Experience with Governance, Risk, and Compliance (GRC) tools and methodologies
• Experience working within large multinational enterprises with globally distributed teams
• Master's degree or professional certifications (PMP, CISA, Agile certifications) highly beneficial

Why Join Us?

This is an exciting opportunity to take ownership of critical Salesforce implementations that directly impact our business efficiency and compliance frameworks. You will leverage your deep domain expertise to drive business value, compliance effectiveness, and strategic execution across the Salesforce ecosystem, working collaboratively with diverse, global teams. Join us to contribute meaningfully to our operational excellence journey and develop your professional expertise within a challenging and rewarding global environment.

Join Us in Securing the World's Data

Rubrik (RBRK), the Security and AI company, operates at the intersection of data protection, cyber resilience and enterprise AI acceleration. The Rubrik Security Cloud platform is designed to deliver robust cyber resilience and recovery including identity resilience to ensure continuous business operations, all on top of secure metadata and data lake. Rubrik's offerings also include Predibase to help further secure and deploy GenAI while delivering exceptional accuracy and efficiency for agentic applications.

Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

• Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
• Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
• Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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