Operations Executive

2 days ago

Salt Lake Kolkata West Bengal, India 91f98e5a-ef70-469a-b45a-d699d484af02 Full time ₹ 15,000 - ₹ 1,80,000 per year

Job Description:

We are looking for a proactive and highly organized Operations Executive to oversee day-to-day operations, ensure smooth workflow, and manage client interactions. The ideal candidate should possess excellent communication skills in both English and Hindi and have the ability to multitask efficiently in a dynamic environment.

Key Responsibilities:

  • Day-to-Day Operations: Ensure seamless execution of daily operations and administrative tasks.
  • Data Management: Perform data entry, maintain records, and prepare operational reports.
  • Client Communication: Serve as the primary point of contact for clients, addressing queries and providing exceptional customer service via phone, email, and chat.
  • Team Coordination: Collaborate with internal teams to ensure projects are completed on time and to the highest standards.
  • Problem-Solving: Identify operational challenges and work to resolve them proactively.
  • Process Improvement: Assist in streamlining operations processes for greater efficiency.
  • Multitasking: Handle multiple tasks effectively while maintaining attention to detail and accuracy.

Skills & Qualifications:

  • Minimum Education: Graduate (Bachelor's degree in Business Administration or a related field preferred).
  • Experience: At least 2 years of experience in operations, administration, or a similar role.
  • Communication Skills: Fluency in both English and Hindi is required, with excellent written and verbal communication skills.
  • Multitasking Ability: Demonstrated ability to manage and prioritize various tasks simultaneously.
  • Proficiency in MS Office: Strong skills in Microsoft Excel, Word, and other office applications.

Preferred Attributes:

  • Strong problem-solving and organizational skills.
  • Ability to work independently as well as part of a team.
  • Professional, reliable, and detail-oriented.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • Operations: 1 year (Preferred)
  • total work: 2 years (Preferred)

Language:

  • English (Required)
  • Hindi (Required)

Work Location: In person

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