
Sales Support Executive
7 hours ago
About the Role:
We are seeking an enthusiastic and organized Online Sales Coordinator to manage and support our online sales operations. In this role, you will play a key part in enhancing customer engagement, managing inquiries, coordinating with internal teams, and ensuring a smooth order process from start to finish.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, and live chat.
- Coordinate with internal departments for order processing, shipping, and delivery updates.
- Maintain accurate and up-to-date records of sales transactions and customer interactions.
- Support the execution of online marketing campaigns and promotional activities.
- Deliver excellent customer service and ensure timely resolution of issues or complaints.
Requirements:
- Graduate with strong communication skills in English and Hindi.
- Basic proficiency in MS Office (Excel, Word) and familiarity with CRM tools.
- Excellent organizational and multitasking skills.
- A proactive attitude with the ability to work independently and in a team.
- Prior experience in online sales or customer support will be an advantage.
Why Join Us?
- Opportunity to work in a fast-paced and growing digital environment
- Collaborative and supportive team culture
- Scope for learning, development, and career growth
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Work Location: In person
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