Product Trainer

Product Trainer

Mumbai, Quality and Training

ABOUT US

TimesPro strives to embody the values of Education 4.0: Learner-centric, industry-relevant, role-specific, and technology-enabled,

with a goal of making learning accessible for anyone who seeks to grow.

TimesPro aims to fulfil aspirations of by making excellence accessible through learner-centric innovations and global

collaborations.Established in 2013, we are the award-winning H. EdTech initiative of the Times Of India Group, catering to the

learning needs of Indians with aspirations of career growth.

We offer a variety of created and curated learning programmes across a range of categories, industries, and age groups. They

include employment-oriented Early Career courses across BFSI, e-Commerce, and technology sectors; Executive Education for

working professionals in collaboration with premier national and global educational institutions; and Enterprise Solutions for

learning and development interventions at the organisational level.

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JOB DESCRIPTION

To train New Joiners/Existing employees of the company.

Conduct orientation/induction training.

¢ Conducting Soft Skills & Sales Cycle Training based on consultative selling

model.

¢ Refresher training, soft skills training, sales training, product training &process training.

¢ Conduct audits to identify training needs.

¢ Assessing existing Scripts and process notes and keep it updated on timely basis.

¢ Scheduling regular refreshers for teams on frequent process changes.

¢ Should identify ways through which efficiencies can be built in improving Sales.

¢ Conducting skills gap analysis to identify areas of improvement.

¢ Coordinate individual and team performance review sessions to discuss strengths and weaknesses.

¢ Report on impact of training programs

¢ Would prefer candidates who speak Hindi, English and any other Indian languages.

¢ Conduct periodic training need analysis.

¢ Understand business model and devise the training plan accordingly.

EXPERTISE AND QUALIFICATIONS

External Skills and Expertise

¢ Bachelor's degree in a relevant field (e.g., Education, Business, Marketing) or equivalent 5 years of practical experience.

¢ Proven experience in training and enablement roles, preferably in the EdTech or education industry.

¢ Strong understanding of Higher Education programs and the ability to articulate their value to prospective customers.

¢ Familiarity with sales methodologies and techniques, especially in a consultative sales environment.

¢ Excellent communication and presentation skills, with the ability to adapt training content for different learning styles

and audiences.

¢ Proficiency in using training tools, learning management systems (LMS), and multimedia resources to create engaging

training materials.

¢ Strong organizational skills to manage training schedules, track training effectiveness, and provide timely feedback to

sales team members.