Software/Firmware Quality Leader

Job Description:

Mission Ensures that the offers are safe, secure, robust, and reliable to reach the satisfaction of the customers. By accompanying R&D to apply Software Quality best practices, ensuring measured progress is being made towards Shift Left and DevSecOps.

Organization structure

This position reports to the VP-Customer Satisfaction and Quality for Secure Power.

Main responsibilities

• Organizes/Manage the SW Quality function for the Secure Power business (includes SW quality planning, quality measurements, and customer perspective)
• Advises the team and management regarding quality matters to achieve best in class customer experience and satisfaction
• Evaluates current offers, processes, and tools and drive continuous improvements
• In collaboration with a network of experts including but not limited to Research & Development (R&D) and Quality Leaders

o Strengthen / Enforce the SW development process from a quality perspective

o Deploy the SW Quality Fundamentals to all offers within the Line of Business (LoB)

o Identify, develop and deploy innovative design practices to strengthen robust SW and FW design, tackling the full customer experience, to avoid bug creation and strengthen bug detection

o Drive the change from feature centric to test centric development mindset and practices

o Establish metrics and dashboards, tracking progress to ensure teams are delivering high quality SW and FW

o Work with SW and Systems Architects to ensure testing, logging, and debugging methods are included in SW/Systems Architecture

o Ensure teams are performing technical risk assessments and systematic root cause analysis of ideally all issues

o Drive resolution and corrective action of open customer issues

• Bring consistency and coaching in quality methods and tools in project development, develop expertise in all functions involved on SW development & validation (R&D, marketing, and quality teams) especially to Product Owners and Scrum Masters
• Embrace digital and AI tools and technologies to automate as much as possible
• Close the loop between field data and actions for development teams to improve overall offer quality

Personal Competencies

• Innovative, analytical approach to solving complex problems and performing troubleshooting
• Capable of understanding and documenting incidents. Effectively manage incident information and status information to improve product and process.
• Experience with complex Software Systems (communication networks, Internet of Things (IoT), Cloud applications, Mobile applications, Desktop applications, etc.) and digital savvy
• Knowledge of Networking and Network troubleshooting
• Understand how to break down systems and debugging to find root cause
• Excellent knowledge of QA methodology and Software development processes (Agile Scrum, RUP, IEEE, Safe, SDL, etc.)

SOFT SKILLS

• Ability to manage a network, leading operational transformations, across a worldwide organization
• Strong ability to work in fast-paced environment and ability to multitask with ease is essential to the success of this position
• Strong communication with the ability to effectively collaborate with cross-functional teams and to promote effective teamwork
• Ability to inspire and motivate, strong leadership and organizational skills
• Passionate of continuous learning and improvement, seeking opportunities to expand his/her knowledge and skills
• Having a customer-centric mindset and focusing on delivering value to end-users in a pragmatic way
• Excellent analytical and problem-solving skills, with the ability to analyze complex systems and identify areas for improvement as well as digital first mindset
• Curious, open minded, persistent, rigorous, and pragmatic

Qualifications:

• Qualifications and experiences

• Education in computer science, software engineering or equivalent

• 15+ years' experience in software/firmware development and software quality assurance.
• Past experiences as Product Owner and Scrum Master is a plus
• Strong knowledge of software development methodologies, software architecture, peer reviews, testing techniques, qualimetry (code analysis), and quality assurance processes
• Experience / adaptability in using tools such as automation frameworks, configuration management tools, qualimetry (code analysis) tools, test management tools, and defect tracking systems
• Solid understanding of software development lifecycle (SDLC) and agile methodologies
• Experience managing change in complex SW Systems
• Experience implementing SW best practices

Let us learn about you Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

About Our Company:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today

€36 billion global revenue

+13% organic growth

employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.