Customer service exe

6 days ago

Jaipur, Rajasthan, India Dyneton Full time

Customer Service Executive – Jaipur

Company: Dyneton (Channel Partner of )

Job Role:

We are looking for a Customer Service Executive to support sellers using The role includes query handling, product posting support, follow-ups, and ensuring sellers use the platform effectively.

Key Responsibilities:

  • Handle inbound/outbound calls, emails, and chat for seller queries.
  • Assist in product posting, listing updates, RFQ responses, and basic dashboard training.
  • Guide sellers on improving their profiles and increasing visibility.
  • Resolve basic technical or account-related issues and escalate when required.
  • Maintain follow-up sheets, daily reports, and coordinate with the sales team.

Skills Required:

  • Good communication skills (Hindi & English).
  • Customer handling & problem-solving ability.
  • Basic understanding of e-commerce/B2B platforms (preferred).
  • Knowledge of MS Office and email drafting.

Qualifications & Work Details:

  • Graduate (any stream), freshers can apply.
  • Full-time, work from office (Monday–Saturday).
  • Salary: As per company norms + incentives.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Work Location: In person

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