Barista/All Rounder

2 weeks ago

Churchgate Mumbai Maharashtra, India Cravin Ventures Pvt Ltd Full time ₹ 2,88,000 - ₹ 3,84,000 per year

Core Duties and Responsibilities

1. Beverage Preparation and Quality

  • Prepare and serve all menu items, including espresso shots, lattes, cappuccinos, pour-over coffee, teas, and specialty drinks, ensuring consistency and adherence to recipes.
  • Master technical brewing skills, including precise coffee grinding, tamping, espresso extraction, and milk texturing/frothing.
  • Customize drinks according to customer preferences (e.g., milk type, flavor shots, temperature).
  • Maintain a high standard of quality and presentation, including the creation of latte art when required.

2. Customer Service and Order Handling

  • Greet all customers warmly and take food and beverage orders accurately.
  • Process payments, handle cash, and operate the Point of Sale (POS) system with accuracy.
  • Educate customers on menu items, coffee beans, brewing methods, and ingredients.
  • Make personalized recommendations and upsell food, beverages, and merchandise.
  • Resolve customer issues and complaints professionally and courteously to ensure satisfaction.

3. Cleaning and Maintenance

  • Maintain a clean, organized, and sanitary workstation (coffee bar, counters, and equipment) throughout the shift.
  • Perform daily and scheduled cleaning and calibration of all coffee equipment, including espresso machines, grinders, and brewing tools.
  • Adhere to all health, safety, and hygiene regulations (e.g., food safety, proper storage).
  • Assist in cleaning and tidying the customer seating and dining areas.

4. Inventory and Operations

  • Monitor inventory levels of coffee beans, milk, syrups, pastries, and other supplies.
  • Restock supplies, products, and merchandise in display cases and behind the counter.
  • Assist with receiving and properly storing new inventory.
  • Collaborate with team members to ensure smooth and efficient café operations, especially during peak hours.

Required Qualifications and Skills

Hard Skills (Technical & Operational)

  • Beverage Crafting: Proficiency in espresso preparation, milk steaming, and various coffee brewing methods (e.g., pour-over, French press).
  • Equipment Operation: Hands-on experience operating and maintaining espresso machines, grinders, and POS systems.
  • Cash Handling: Basic math skills and experience processing cash, credit, and debit transactions accurately.
  • Food Safety: Knowledge of and adherence to sanitation and health regulations.

Soft Skills (Interpersonal & Attitude)

  • Customer Service Excellence: A positive, engaging, and friendly demeanor with a commitment to creating a welcoming customer experience.
  • Communication: Excellent verbal communication and active listening skills.
  • Time Management & Multitasking: The ability to work efficiently, prioritize tasks, and remain calm under pressure in a fast-paced environment.
  • Attention to Detail: Precision in following recipes, handling custom orders, and maintaining cleanliness.
  • Teamwork: A cooperative attitude and willingness to support colleagues to ensure smooth operations.

Physical Requirements

  • Ability to stand for long periods of time (4+ hours).
  • Ability to lift and carry up to 25-50 pounds (e.g., bags of coffee, milk crates).
  • Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.

Job Type: Full-time

Pay: ₹28, ₹32,000.00 per month

Work Location: In person

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