Connected Marketing Operations- Team manager

2 days ago


Mumbai, Maharashtra, India Capgemini Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

  • Lead team of Digital Asset management PMs to execute artwork/packaging innovation projects including concept development, feasibility validation, product and packaging R&D, business proposal and approval,

    project execution, customer sell in and tracking of in-market performance
  • Oversee timelines, resources, and deliverables for web updates and campaign launches.
  • Client management:
  • Fostering deep relationships and ensuring alignment with their project goals
  • Respond to client requests in non-standard situations, investigating all the possibilities for a solution
  • Team Development:
  • Mentor and coach a high-performing client services team
  • Foster a culture of growth, collaboration, accountability within the department, as well as professional development among team members
  • Operational Excellence: Ensure smooth day-to-day operations of managing capacity of resources, timelines, and budgets efficiently to deliver high-quality outcomes on time
  • Cross-Department Collaboration: Work closely with the department leads, Artwork Management, analytics & data to ensure a unified approach to client service
  • Metrics & Reporting: Regularly monitor and report on the success of innovation projects providing insights and recommendations for ongoing improvements
  • Financial Management: Oversee budgets, projections, and account performance, ensuring profitability while meeting or exceeding client expectations
  • Identify and deliver transformation ideas that will provide growth or productivity opportunities

Your Profile

  • MBA preferred, Bachelor's degree in marketing, advertising, communications, or related field
  • 8 + years' experience in marketing technology or digital asset management, MarTech operations management, senior stakeholder engagement
  • 5+ years Sitecore Digital Asset Management experience
  • 10+ years of client services experience, within an advertising agency
  • 5+ years of experience in project management required, with a demonstrated track record of successful delivery of increasingly complex programs. Proven experience in global program management leadership roles is strongly preferred.
  • Experience managing direct reports, 3+ years of strong leadership and mentoring abilities, with experience in developing and growing talent

What you'll love about working here

  • You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
  • You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
  • You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
  • We're committed to ensuring that people of all backgrounds feel encouraged and have a sense of belonging to Capgemini. You are valued for who you are, and you can bring your original self to work.
  • Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events, yoga challenges, or marathons.

At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.



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