Analyst - ROI Quality

16 hours ago

Pune Maharashtra India MRO Careers Full time ₹ 4,50,000 - ₹ 7,50,000 per year

The Analyst – ROI Quality will play a critical role in ensuring the accuracy and efficiency of the transactional processing within the organization. Required to work with the Quality Manager in designing the Quality Management System that standardizes and documents all processes.
This position involves analyzing data, identifying trends, and implementing quality improvement initiatives related to ROI processing. The role also requires strong analytical and communication skills, as well as a deep understanding of insurance processes and relevant regulations.

Key Responsibilities:   

  • Quality Assurance: Monitoring and evaluating the quality of ROI processing activities, identifying errors, and recommending corrective actions.   
  • Data Analysis: Analyzing data to identify trends, patterns, and areas for improvement in the processing workflows.  
  • Process Improvement: Developing and implementing process improvements to enhance the efficiency and accuracy of the processing.   
  • Reporting and Documentation: Preparing reports on quality metrics, analyzing trends, and documenting findings for management review.  
  • Collaboration: Working with various teams, including logging, assigning, abstracting and IT, to resolve issues and implement quality initiatives.   
  • Training and Development: Providing training and guidance to team members on quality standards and best practices in healthcare data processing.   
  • Staying Updated: Staying informed about industry best practices, regulatory changes, and new technologies related to healthcare operations.    

Skills Required:   

  • Strong Analytical Skills: Ability to analyse complex data, identify trends, and develop solutions to improve quality.   
  • Healthcare Knowledge: Understanding of US healthcare claims/data processing would be an added advantage. 
  • Communication Skills: Ability to communicate effectively with team members, stakeholders, and management. Also, should have good comprehension and English writing skills.  
  • Problem-Solving Skills: Ability to identify and resolve issues related to processing.   
  • Proficiency in MS Office Suite: Especially Excel for data analysis and reporting.   
  • Attention to Detail: Accuracy and thoroughness in reviewing and analyzing the data.   
  • Qualifications: Candidate must possess at least a Bachelor's/College Degree in any field or equivalent.    

Experience:   

Must have at least 2+ years of experience in BPO/KPO projects. 

  • Analyst - Operations ROI

    4 days ago

    Pune, Maharashtra, India MRO Careers Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Analyst - Operations ROI (Practice Account Analyst) assists in analyzing and interpreting data to provide valuable insights to drive all support aspects, focusing on troubleshooting and resolving issues remotely via the phone, email, and available software.Responsibilities:GeneralProficient verbal and written communication skills.Ability to Work in night...

  • Graphics Designer

    3 days ago

    Pune, India ROI Magnet Full time

    **Company Description -** ROI Magnet is a performance marketing agency that works with e-commerce and edutech domains. We are a high-growth startup catering to clients in India, the USA, and Europe. **JD -** **Position Overview -** To produce high-quality graphics for Facebook, Instagram and Google paid ads in collaboration with a Business Analyst as a...

  • Graphics Designer

    3 days ago

    Pune, India ROI Magnet Full time

    **Company Description -** ROI Magnet is a performance marketing agency that works with e-commerce and edutech domains. We are a high-growth startup catering to clients in India, the USA, and Europe. **JD -** **Position Overview -** To produce high-quality graphics for Facebook, Instagram and Google paid ads in collaboration with a Business Analyst as a...

  • Graphics Designer

    1 day ago

    Pune, India ROI Magnet Full time

    **Company Description -** ROI Magnet is a performance marketing agency that works with e-commerce and edutech domains. We are a high-growth startup catering to clients in India, the USA, and Europe. **JD -** **Position Overview -** To produce high-quality graphics for Facebook, Instagram and Google paid ads in collaboration with a Business Analyst as a...

  • Graphic Design Internship in Pune

    2 weeks ago

    Pune, India Digital ROI Full time

    Job Description Selected Intern's Day-to-day Responsibilities Include - Collaborate with the design team to create visually appealing and brand-consistent graphics for digital media. - Conceptualise and design layouts, illustrations, and creatives for marketing campaigns. - Work on Adobe Illustrator and Photoshop to develop high-quality visual assets. -...

  • Associate Video Editor in Pune

    2 days ago

    Pune, India Digital ROI Full time

    Job Description Key Responsibilities - Collaborate with the creative and marketing teams to produce visually appealing and brand-consistent content for digital platforms - Edit and assemble video footage using DaVinci Resolve, Adobe Premiere Pro, and Adobe After Effects to create engaging, high-quality videos - Conceptualise and design layouts,...

  • Quality Analyst

    1 week ago

    Pune, India Frido Full time

    Job Description Job Title: Quality Analyst Customer Service (Auditor) Department: Quality Assurance Reports To: Quality Manager / Quality Lead Location: Pune Baner Employment Type: Full-time Job Summary: The Quality Analyst (Customer Service Auditor) is responsible for monitoring, evaluating, and improving the quality of customer interactions handled by the...

  • Email Marketing Executive

    2 weeks ago

    Baner, Pune, Maharashtra, India ROI Magnet Full time

    Dear Folk, We hope you are doing well!! **Company Description -** Welcome to ROI Magnet, the digital marketing firm that understands how to pull all the right strings to make your business sing! We are not just any agency; we specialize in offering smart, data-driven solutions to Edutech and D2C company owners. Our professionals are up to date on the...

  • Quality Analyst

    6 days ago

    India Lepide Full time

    Quality Analyst Position Summary: We are looking for Quality Analyst (Manual) with 2 plus years of industry experience to work alongside our growing team of quality analysts and product developers. The QA will be responsible for ensuring the product meets the established standards of quality including reliability, usability and performance. Desired Candidate...

  • Quality Analyst

    2 weeks ago

    Pune, Maharashtra, India Zaptech Pvt Ltd Full time ₹ 2,16,000 - ₹ 2,52,000 per year

    Quality AnalystAbout UsZapTech Pvt. Ltd. is an ISO-certified BPO & KPO service provider delivering high-quality solutions to the U.S. Accounts Receivable Management (ARM) industry. We are expanding our team and looking for ambitious MBA graduates with strong business acumen to join us as Quality Analysts.This role is an excellent opportunity to begin your...