Configuration Analyst

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role
Veeva's Vault Quality suite is a single authoritative source, enabling greater visibility and control. Vault Quality enables organizations to modernize quality management, assuring quality while driving compliance and operational innovation. We are looking for Consultants with Life Sciences experience and a passion for helping customers optimize their quality data and document management operations in the cloud.

What You'll Do

• Participate in projects at life sciences companies designing and deploying Quality systems
• Support Functional Analysts in workshops and be part of customer discussions of the Vault Quality suite (Vault QMS, Vault QualityDocs, Vault Training)
• Quality/Content management solution design, prototyping, configuration, and documentation
• Solution and configuration of Veeva Vault Quality Suite per customer requirements, including workflows, document types, security, fields, page layouts, reports, dashboards, formatted output reports, and notifications
• Leveraging enablement of out-of-the-box or best practices configuration approach to solution strategy
• Assessing the impact of change on the current configuration and working with key stakeholders to make informed decisions in a timely manner
• Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
• Ensure customer success from the beginning to the end of the engagement life cycle

Requirements

• 4+ years of experience implementing Document or Quality Management systems for life sciences as a consultant, business, or IT representative
• Bachelor's Degree in Life science, computer science, or related degree
• Solid analytical and great interpersonal skills
• Excellent communication skills (written and verbal)
• Strong attention to detail
• Highly organized
• Ability to act with speed to understand business requirements and willingness to "roll up your sleeves" to design and implement a solution
• Exposure to life sciences compliance and computer systems validation requirements

*Nice to Have*

• Understanding of global quality requirements, compliance considerations, and processes for Quality process and content management, life sciences compliance, and/or computer systems validation
• Proven track record leading high-impact global system implementation programs as a consultant, business, or IT lead, and/or business sponsor
• Direct experience with systems, such as Veeva Vault, ETQ Reliance, Sparta TrackWise, OpenText, SharePoint, Documentum D2, FirstDoc
• FirstPoint, NextDocs, UL ComplianceWire, and other quality information management or content management systems
• SaaS/Cloud experience
• Knowledge of Quality operations within the Life Sciences, Pharmaceutical, Biotech industry, and/or equivalent

Perks & Benefits

• Flexible PTO
• Health & wellness programs

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.