Warehouse & Returns Operations Executive

2 weeks ago


Pirana Ahmedabad Gujarat, India S D Retail Limited Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Location: Pirana, Ahmedabad (On-Site)

Experience: 2–3 years in warehouse/returns/e-commerce operations

Key ResponsibilitiesWarehouse Operations Management

  • Manage daily warehouse operations for online marketplace orders with accuracy and timeliness.
  • Coordinate with logistics teams for inventory control, stock levels, and dispatch readiness.
  • Oversee picking, packing, and shipping processes to meet deadlines and service standards.

Returns Management

  • Process returns and exchanges as per company policy.
  • Collaborate with customer service teams for return-related queries.
  • Inspect, log, and restock returned goods as per guidelines.

Claims & Dispute Resolution

  • Handle claims for lost, damaged, or defective goods.
  • Coordinate with logistics providers and internal teams to resolve disputes and process reimbursements.
  • Track all claims to ensure timely closure.

Data Tracking & Reporting

  • Prepare reports on warehouse performance, returns, and claims.
  • Monitor KPIs like fulfilment accuracy, return rates, and resolution timelines.

Inventory Management

  • Continuously update stock levels to reflect real-time orders and returns.
  • Conduct stock audits and reconcile discrepancies.

Requirements

  • Graduate in Supply Chain / Logistics / Commerce or related field.
  • 2–3 years of relevant experience in warehouse or marketplace operations.
  • Knowledge of inventory management and ERP/WMS systems.
  • Strong communication and problem-solving skills.
  • Proficiency in MS Excel and reporting.

Interested candidates can share their CV at

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Leave encashment
  • Paid time off

Ability to commute/relocate:

  • Pirana, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Location:

  • Pirana, Ahmedabad, Gujarat (Required)

Work Location: In person


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