
International Customer Care Executive- Night Shift
7 days ago
Shift Timing:
Rotational Night Shifts – 9 hours between 6:00 PM and 6:00 AM
Requirements:
- Strong verbal communication skills in English
- Basic computer proficiency (typing, CRM handling, and data entry)
- Polite, patient, and customer-centric attitude
- Ability to thrive in a dynamic and fast-paced work environment
Key Responsibilities:
- Respond to incoming customer calls related to queries, complaints, or service requests
- Deliver timely and accurate resolutions to customer issues
- Ensure high levels of customer satisfaction through effective communication and problem-solving
- Escalate complex or unresolved issues to the appropriate team or supervisor
Benefits:
- 5 Days working
- Health insurance
- Life insurance
- Provident Fund
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