Client Servicing Manager

3 days ago

Delhi, Delhi, India Graphisads Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Location: Asaf Ali Road, Delhi Gate, Delhi

Company website:

Company Description

We are a leading
360° advertising and communications agency
with 5+ decades of experience, we deliver integrated solutions across
Creative, Outdoor Media, Events, Digital, and AV Production
for top
Government Ministries, PSUs, and private brands
.

We are expanding our Client Servicing team and looking for a
Client Servicing Manager
who can drive impactful campaigns, build long-term relationships, and ensure seamless execution for our diverse portfolio.

Role Description

This is a full-time on-site role for a Client Servicing Manager, located in New Delhi. The Client Servicing Manager will be responsible for managing client accounts, maintaining strong client relations, ensuring customer satisfaction, and providing top-notch customer service. Daily tasks include acting as a primary point of contact for clients, addressing client needs and concerns, coordinating with various departments to deliver services, and ensuring clients are satisfied with the final output.

Key Responsibilities:

  • Act as the
    primary point of contact
    between clients and internal teams.
  • Manage and nurture relationships with
    Government, PSU, and private sector clients
    .
  • Coordinate end-to-end campaign execution – from brief to strategy to final delivery.
  • Ensure timely communication, project delivery, and client satisfaction.
  • Collaborate with Creative, Outdoor, Events, and Digital teams to deliver
    integrated campaigns
    .
  • Proactively identify opportunities to grow accounts and cross-sell agency offerings.

Desired Skills & Experience:

  • 7–10 years of experience in
    advertising / media / event management agencies
    .
  • Strong background in handling
    Government & PSU campaigns
    (experience with
    CBC, NFDC
    is a big plus).
  • Proven expertise in managing multi-stakeholder campaigns and large-scale activations.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to work under pressure and deliver results within deadlines.
  • Knowledge of government tendering processes and compliance will be an added advantage.

Why Join Us?

  • Be part of an
    NSE-listed agency
    with a strong legacy and national presence.
  • Opportunity to work on
    high-profile Government & PSU campaigns
    along with leading private brands.
  • Collaborative, fast-paced, and growth-driven work culture.
  • Exposure to
    integrated campaigns
    spanning Creative, Outdoor, Events, DOOH, and AV.

If you have handled
Government clients like PSUs, CBC, NFDC, or Ministries
, and have the passion to deliver excellence in client servicing, we'd love to connect with you, We invite you to apply by sending your resume to

.

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