
Client Servicing Manager
11 hours ago
Job Location: Asaf Ali Road, Delhi Gate, Delhi
Company website:
Company Description
We are a leading
360° advertising and communications agency
with 5+ decades of experience, we deliver integrated solutions across
Creative, Outdoor Media, Events, Digital, and AV Production
for top
Government Ministries, PSUs, and private brands
.
We are expanding our Client Servicing team and looking for a
Client Servicing Manager
who can drive impactful campaigns, build long-term relationships, and ensure seamless execution for our diverse portfolio.
Role Description
This is a full-time on-site role for a Client Servicing Manager, located in New Delhi. The Client Servicing Manager will be responsible for managing client accounts, maintaining strong client relations, ensuring customer satisfaction, and providing top-notch customer service. Daily tasks include acting as a primary point of contact for clients, addressing client needs and concerns, coordinating with various departments to deliver services, and ensuring clients are satisfied with the final output.
Key Responsibilities:
- Act as the
primary point of contact
between clients and internal teams. - Manage and nurture relationships with
Government, PSU, and private sector clients
. - Coordinate end-to-end campaign execution – from brief to strategy to final delivery.
- Ensure timely communication, project delivery, and client satisfaction.
- Collaborate with Creative, Outdoor, Events, and Digital teams to deliver
integrated campaigns
. - Proactively identify opportunities to grow accounts and cross-sell agency offerings.
Desired Skills & Experience:
- 7–10 years of experience in
advertising / media / event management agencies
. - Strong background in handling
Government & PSU campaigns
(experience with
CBC, NFDC
is a big plus). - Proven expertise in managing multi-stakeholder campaigns and large-scale activations.
- Excellent communication, presentation, and relationship-building skills.
- Ability to work under pressure and deliver results within deadlines.
- Knowledge of government tendering processes and compliance will be an added advantage.
Why Join Us?
- Be part of an
NSE-listed agency
with a strong legacy and national presence. - Opportunity to work on
high-profile Government & PSU campaigns
along with leading private brands. - Collaborative, fast-paced, and growth-driven work culture.
- Exposure to
integrated campaigns
spanning Creative, Outdoor, Events, DOOH, and AV.
If you have handled
Government clients like PSUs, CBC, NFDC, or Ministries
, and have the passion to deliver excellence in client servicing, we'd love to connect with you, We invite you to apply by sending your resume to
.
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