Operation Executive

2 weeks ago

Delhi, Delhi, India Nine to Fiive Full time

Role Overview

The Operations Execution Associate plays a critical role in ensuring smooth, accurate, and timely execution of day-to-day operational activities. This position focuses heavily on operational coordination, execution control, and follow-through across multiple stakeholders including internal teams, vendors, logistics partners, and warehouses. The role requires a strong sense of ownership, operational discipline, and the ability to manage multiple moving parts in a fast-paced environment.

This role is ideal for individuals who are detail-oriented, execution-focused, and comfortable working hands-on with operational data, coordination, and issue resolution.

Key Responsibilities

· Execute day-to-day operational activities to ensure smooth business functioning

· Coordinate with internal teams, vendors, warehouses, and logistics partners for timely execution

· Process and monitor orders, dispatches, deliveries, and closures as per defined timelines

· Verify operational details including quantities, SKUs, sizes, pricing, tax information, and delivery addresses

· Track operational progress and update status reports on a regular basis

· Ensure timely follow-ups with stakeholders to close pending operational dependencies

· Take ownership of assigned operational tasks and drive them to completion

· Identify potential operational issues, delays, or mismatches and escalate proactively

· Support issue resolution by coordinating with relevant teams and partners

· Maintain accurate documentation related to orders, invoices, dispatches, and delivery confirmations

· Ensure adherence to standard operating procedures (SOPs) and internal guidelines

· Maintain data accuracy across trackers, systems, and operational reports

· Assist in process improvement initiatives to enhance efficiency and reduce execution errors

· Ensure compliance with company policies, confidentiality requirements, and audit standards

Reporting & Work Environment

  • Reports to the Operations Lead / Operations Manager
  • Works closely with cross-functional teams and external partners
  • Role may require flexibility in working hours based on operational requirements

Performance Evaluation Criteria

  • Timeliness and accuracy of operational execution
  • Quality of coordination and follow-through
  • Reduction in execution errors and operational escalations
  • Adherence to defined processes and SOPs
  • Ownership and accountability in task completion

General Terms

  • Responsibilities may evolve based on business and operational requirements
  • Performance will be reviewed periodically based on execution quality, efficiency, accuracy, and process compliance

Job Type: Full-time

Pay: ₹18, ₹22,000.00 per month

Work Location: In person

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