Reconciliation Officer

Job Description

Role Description

The Analyst is responsible for the production of the reconciliation on a day to day basis in the delivery of the service for Corporate / Retail Clients on behalf of FNZ.

This means the following key requirements,

• The role holder will be responsible for all aspects of day to day processing, including using the reconciliation tool to work through exceptions ensuring these are investigated, narrated and managed in accordance with the Reconciliations Policy.
• The role holder will be responsible for service delivery to our corporate clients from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients' KPIs.

Specific Role Responsibilities

Responsibilities will include, but are not limited to:

Strategy

• Deliver best in class operational services to clients and internal partners.
• Support operational relationships across the Operations business, ensuring collaborative engagement and partnering to achieve the best results and protection for clients and the business.
• Participate as an internal stakeholder and positively support the relationships globally to create a positive, collaborative, and engaged relationship.
• Engage with external stakeholders in relation to service standards
• Deliver high quality reconciliation outputs which includes;
  • managing data loads and resolving load fails
  • manual matching of exceptions
  • Initial investigation of exceptions to allocate to the correct business owner
  • Manage timely and quality break narration updates
  • Liaise with all business areas on break management to ensure the exceptions are resolved promptly 
• Complete personal risk management, covering Control Attestation, Risk Event and Breach Reporting, ensure accurate and timely reporting, with focus on quality and prevention.

People

• Maintain training requirements
• Encourage a culture of collaboration, supportive challenge and discussion through openness and ethical decision making.
• Ensure compliance with all mandatory training is completed in a timely fashion.
• Support, implement and manage the FNZ culture, meeting the FNZ conduct standards and focus on collaboration, debate, openness, and engagement for staff.

Experience Required

• Reconciliation/ Financial Accounts experience desired
• Understanding of risk/compliance policies and processes for a financial services business

About FNZ Culture

Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.

That's why we value the strength and diversity of thought in our global team.

The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.

1.     Customer obsessed for the long-term

2.     Think big and make an impact

3.     Act now and own it all the way

4.     Challenge, commit and win together

Read more about The FNZ Way and our values:

Opportunities

• Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.
• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world's largest companies;
• Working in a flexible and agile way that meets the needs of the business and personal circumstances;
• Remuneration, significant financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority;
• We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC.

Commitment to Equal Opportunities

At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.

In addition, we want to ensure accessibility needs are well supported, if you require specific support please advise us.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.