US Payroll System Support
6 days ago
System Support Specialist (US Payroll):
Position Summary
We are seeking a System Support Specialist with an HR/Payroll operations background to support and maintain our HRIS platform and related third-party systems used for HR Outsourcing and Payroll services. This is not a software development role instead, the focus is on system configuration, issue resolution, user support, and operational coordination within HR and payroll systems.
The ideal candidate will have hands-on experience with HRIS/Payroll platforms, a good understanding of HR operations and workflows, and a knack for solving technical and process-related issues in a fast-paced, collaborative environment.
Required Skills & Experience
- 2-5 years of experience in system or application support, preferably in HRIS/Payroll platforms.
- Good understanding of HR and US payroll processes; exposure to PEO/ASO models is an advantage.
- Working knowledge of US tax structures and compliance preferred but not mandatory.
- Strong problem-solving skills with the ability to troubleshoot system issues independently.
- Good communication skills to interact with internal teams, clients, and vendors.
- Experience in creating documentation and training materials is a plus.
- Strong attention to detail and ability to work with confidential data.
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