Marketing Manager
3 hours ago
Role & responsibilities
- Client & Field Engagement: Represent Tayalco across Indian Railways headquarters, production units, and zonal workshops. Conduct site visits, meetings, and product evaluations.
- Sales & Business Development: Implement marketing and sales strategies for tenders, developmental orders, and new product introductions. Track opportunities from enquiry to delivery.
- After-Sales & Service Coordination: Manage installation, commissioning, and post-supply technical issues with the production and QC teams.
- Technical Documentation & Compliance: Prepare and maintain tender submissions, inspection reports, service logs, and performance records as per railway standards.
- Customer Issue Resolution: Coordinate root-cause analysis and feedback closure for any customer complaints or rejections.
- Cross-Functional Coordination: Bridge communication between marketing, quality, production, and purchase teams for swift execution.
- Market Intelligence: Gather on-ground insights on competitor activities, pricing, and new RDSO specifications.
- Reporting & CRM: Maintain dashboards for site visits, open issues, and order status through CRM tools and Excel reporting.
- Representation & Communication: Present Tayalcos product capabilities confidently to railway officials and institutional buyers.
Preferred candidate profile
- Strong understanding of sales processes, after-sales service, and customer relationship management.
- Excellent negotiation, communication, and interpersonal skills.
- Proficiency in reporting systems and MS Office applications.
- Ability to analyze performance metrics and implement process improvements.
- Strong leadership and team management skills.
- Ability to handle high-pressure situations while maintaining a customer-first approach.
- Knowledge of railway/engineering products, safety systems, or mobility solutions (preferred).
- Willingness to travel to client sites across India.
- Age Up to 40 years
- Located in or willing to Re-locate to Mohali, Chandigarh , Kharar or nearby .
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