Travel Customer Service Agent

1 week ago

Navrangpura Ahmedabad Gujarat, India Technomine Private Limited Full time ₹ 2,28,000 - ₹ 3,36,000 per year

Job description

Customer Service Assistant

Shift Timings : -06:00am to 03:00pm IST / 09:00pm to 06:00am IST / 8:30am to 5:30pm IST / 5:30pm to 2:30am IST / 3:00pm to 12:00 am IST / 07:00pm to 04:00am IST / 1:00pm to 10:00pm IST (Need someone who is flexible in terms of shift timings)

Job Description

  • Responsible for providing correct & effective communication to existing & prospective customers about products & their applications
  • Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
  • Responsible for collecting data and managing it
  • Responsible for identifying customer needs and closing query calls
  • Conduct telephonic interaction with customers provide information about product and services.
  • Acquire and analyze relevant information to evaluate validity of concern.

Education:

  • Minimum qualification: 12th Pass

Required experience:

  • 2-3 years post graduation; experience in Customer Support to UK/USA/Australian Client

Mandatory skills:

  • Self motivated
  • Good Communication Skills
  • Core Selling Skills
  • Good Customer Relationship Management Skills

Job Types: Full-time, Permanent

Pay: ₹19, ₹28,000.00 per month

Benefits:

  • Food provided
  • Paid time off
  • Provident Fund

Language:

  • English (Required)

Location:

  • Navrangpura, Ahmedabad, Gujarat (Required)

Work Location: In person

You can directly reach out to us at

Job Types: Full-time, Permanent

Pay: ₹19, ₹28,000.00 per month

Benefits:

  • Food provided
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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