
Operations Executive
1 week ago
OPERATIONS EXECUTIVE
Location:
Mumbai
Employment Type:
Full-time
Experience:
1–3 years (no Freshers)
ONLY MUMBAI APPLICANTS WITH ECOMM EXPERIENCE
ABOUT US
We are a growing Ecommerce startup committed to delivering exceptional customer experiences through seamless operations. We're looking for a proactive and detail-oriented
Operations Executive
to join our team and help us build scalable systems and processes.
KEY RESPONSIBILITIES
Order Management:
- Process daily orders across platforms (e-commerce website, marketplaces, etc.)
- Coordinate with warehouses and logistics partners for timely dispatch and delivery
Inventory Management:
- Monitor stock levels, manage inward/outward flow, and ensure accurate inventory tracking
- Assist in reconciling physical vs. system stock discrepancies
Vendor & Partner Coordination:
- Communicate with third-party logistics (3PL), packaging vendors, and other suppliers
- Follow up on deliveries, returns, and issue resolution
Customer Experience Support:
- Resolve operational issues that affect customer orders, delivery, or returns
- Liaise with the customer support team to improve post-order service
Reporting & Optimization:
- Maintain daily, weekly, and monthly operational dashboards
- Assist in identifying bottlenecks and suggesting process improvements
QUALIFICATIONS & SKILLS
- Bachelor's degree in Business, Supply Chain, Commerce, or related field
- 1–3 years of experience in operations, logistics, supply chain, or fulfillment
- Proficiency in Excel/Google Sheets;
- Experience with Amazon & other marketplaces
- Strong communication skills (written and verbal)
- Detail-oriented, organized, and comfortable multitasking
- Startup experience is a plus but not mandatory
WHY JOIN US
- Be part of a passionate, collaborative, and agile team
- Get exposure to the entire backend engine of a growing brand
- Opportunity to work closely with founders and core teams
- Learn and grow in a fast-paced, impact-driven environment
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