Accounts Ops Associate

18 hours ago

Hyderabad Telangana India The Modern Data Company Full time ₹ 6,00,000 - ₹ 18,00,000 per year

At Modern, we are seeking a motivated and detail -oriented Account Ops Associate to join our Client Technology delivery team. In this role, you will coordinate operational activities across key client accounts, partnering with Account Managers and Client Tech leads to ensure smooth execution of invoicing, timesheets, compliance, and account health processes. You will play a pivotal role in maintaining operational excellence and supporting the delivery of value to customers powered by our Enterprise Data Product Platform, DataOS.Requirements • 2 -4 years of experience in account operations, client services, or delivery operations roles, preferably in Saas, technology, or data product companies. • Proven experience coordinating with Account Managers, Engagement Managers and other client tech leads for timesheets, invoicing, compliance, and reporting activities. • Strong proficiency in Excel (pivot tables, lookups, dashboards, data cleanup) and ability to prepare operational reports and metrics. • Excellent coordination and stakeholder management skills. Should be capable of working cross -functionally across Client Tech, Finance, and Compliance. • Strong analytical mindset and ability to identify process gaps, risks, and automation opportunities in account operations. • Detail -oriented, organized, and proactive in managing multiple client accounts and ensuring on -time deliverables. • Familiarity with compliance and governance standards such as SOC 2, ISO 27001, GDPR, and audit documentation processes. • Comfortable with defining and interpreting account health metrics (ARR, MRR, churn, utilization as needed Qualifications: • Bachelor's degree in Business, Finance, Engineering, or Information Technology (or related discipline). • Solid understanding of operational workflows in data or technology environments in Saas organisations • Strong communication skills (written and verbal), with the ability to simplify complex operational and compliance information. • Demonstrated problem -solving and troubleshooting abilities with a focus on process efficiency. • Proven ability to thrive in a fast -paced, client -facing environment, managing multiple priorities effectively. • Experience with compliance audits, finance, governance frameworks, and documentation practices preferred.BenefitsFirst and foremost, our value system is sacred to us – HEAT: Humility, Empathy, Accountability and Transparency. Beyond this, we are fond of individuals who are curious, love solving problems and can see the larger picture. We love to take a leap of faith on potential. If you believe you haven't had the chance to do your life's best work, Modern is the place for you.  Modern embraces competition for great talent. We have been able to get great talent onboard owing to the attractive compensation and benefits we provide, in addition to the upside we share with all our employees in the form of ESOPs. Moreover, our ESOP policies are highly employee -friendly replicating ethos of some of the best Silicon Valley tech startups. We are committed to making sure our employees create significant value for themselves. 

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